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Product & services pricing
4.33/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

Verified
4/5

2023-01-17

On-time delivery with good quality

"I ordered 2 items which were delivered on time with good quality and sizes I asked. "

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Verified
5/5

2023-01-17

Good Products

"Good quality item and i love it."

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Verified
4/5

2023-01-17

A Place with special things and clothes

"Here you fint all the clothes and things you can't find in a regular boutique "

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Verified
4/5

2023-01-10

mostly satisfied

"I have ordered a great deal of stuff, I've shopped for over $1000"

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Verified
5/5

2023-01-17

Great shopping experience

"All items we have bought are true to size of the highest quality. Also items are shipped and delivered in quick time. I'd highly recommend this website to everyone and not just for clothes. They have a fantastic range of gifts for every occasion. "

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5/5

2023-01-16

Delivery too expensive but customer service good

"The delivery is really expensive. Around 20€ to arrive to France and around 40€ to return to Chine. I don't think I'm going to order again. Customer service ok. "

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5/5

2023-01-16

Outstanding Customer Service

"Amadou, was fantastic in the way our order was handled. Order was delivered to wrong PO Box, ( not by Lightinthebox) then sent back to the supplier, they contacted us we advised what occurred and without any hesitation the T/Shirts which were Christmas presents for our Grandsons, were mailed back to us, post haste. Highly recommend this company and their customer service team.."

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5/5

2023-01-14

Great customer service

"Had a query regarding delivery and the reply was very quick and helpful. Thank you"

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5/5

2023-01-14

Happy customer.

"I’m very happy with the service provided by the light in the box staff. I placed my order and messed up the size. I contacted customer support the following day where I was able to change the order. Nikita changed it for me and emailed me with confirmation of the change.

I received my order and everything was perfect.

Thank you.
"

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5/5

2023-01-13

Super Service

"Dank der Hilfe von Camila konnten die Probleme bearbeitet werden.Sie ist eine große Hilfe gewesen und war/ist sehr engagiert eine Lösung zu finden.Danke an Camila für ihr freundliche Unterstützung."

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5/5

2023-01-13

Terrific service!

"Terrific service from Maha. Will definitely come again! "

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5/5

2023-01-11

Above and beyond

"These clothes are always beautiful and well made. But my body had changed a little before my last shipment. Theo went above and beyond and surpassed my hopes."

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Verified
5/5

2023-01-11

Földi Hajnalka

"Super and huge supply. I am satisfied with the purchased products and the prices. Delivery time is fast and communication is perfect."

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Verified
5/5

2023-01-10

recomendacion

"se recibieron los productos del anteriro pedido...todo bien"

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4/5

2023-01-10

Good service

"Having received a hoodie from Lightinthebox, I was disappointed that it looked little like the photo in the online catalogue and asked to return it. I was even less happy when I was told I would need to send it to China at my own expense. However, I am pleased to say I was delighted at the service provided by their customer service representative, Amira Mostafa, who promptly arranged a full refund. I have my reservations about their products but their service has been excellent."

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