"Prodotti di medio valore , ma comunque interessanti , spedizioni lente . C'è sempre il problema della lingua."

"I recently bought two bedside wall lights from LITB. One of them didn't work. At first I was okay to take the option of a 20% refund on the faulty light, and leave it at that. However, Alejandro, my customer support contact said he thought that "wouldn't be good enough" and that if I could send him a video of the light not working, they would ship me a replacement light. I was surprised and delighted. I sent the video and Alejandro replied quickly, apologising on behalf of the company and said that a new light would be shipped shortly. His emails were always respectful and helpful and as he was my sole contact, the continuity of service made it easy. They have also offered me a discount on my next purchase because of the inconvenience caused. This is unexpectedly excellent customer service in a time when good customer service is becoming rare."

"I placed an order based on the size chart and US sizes. Then I read the reviews and many mentioned to order a size larger. I contacted customer support immediately and asked for a size change. Alena responded that she changed my order to reflect the new size. I was so relieved. The sweater is darling and perfect to wear throughout Winter. Alena responded quickly and solved my problem. Thank you for acting so quickly."

"I ordered a cape and was very sceptical when i was told it would arrive within two weeks but it actually came and it was a very pleasant surprise!!!"

"BONJOUR, j'aime faire mes achats chez LIGHT ITHEBOX car je trouve toujours une robe de cocktail à mon goût toujours avec des prix raisonnables ainsi que beaucoup d'autres articles. Le seul reproche que j'ai à leur faire c'est pour échanger un article, le retour n'est pas facile du tout et en plus il vous revient cher je pense que les personnes responsable de ce site doivent faire un effort pour trouver une solution plus facile pour effectuer un retour pour un échange ou autre. Merci de vous y pencher. Cordialement. Marie-Thérèse POMARES"

"Facile , livraison rapide "

"I regularly order Electronics & Textile items... wide choice and good price/quality ratio... and very rapid delivery service :) In my case I compare case by case the price & delivery Switzerland & Austria... its not mainly because of LightInTheBox, but the dynamics with carriers & customs in Europe. Happy customer now already for 3 years."

"Everything ok, only to mention that sizes should be a bit more accurate measured"

"nice follow！！
Good shop
Amazing!!!"

"The first time I didn’t get it, but I contacted the support service and they helped me and sent the clothes again, for which I thank them very much. The quality of the clothes is super, I liked everything very much"

"I am very pleased with the clothes I bought."

"Faster than expected delivery.
The order can be modified and cancelled."

"The products and delivery services are of outstanding quality for costumers in Europe "

"It is a pleasure to deal with you, especially with the employee Alena.
A sophisticated style of dealing, understanding and responses.. Thank you"

"Une solution rapide, merci Youssef. "