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Product & services pricing
4.33/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.42/5
Return/Replacement policy:
4.45/5

Verified
5/5

2022-09-27

Sehr gut

"Billig und sehr gute Qualität "

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Verified
5/5

2022-09-27

Excellent

"Received the same product that was displayed and nice packaging. Thank you seller"

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5/5

2022-09-26

Amira Mostafa er min helt!

"Finere ord fikk jeg ikke i livet, samt raskere forsendelse av varen jeg manglet ved første leveranse! "


Verified
5/5

2022-09-26

Love the fit and the great graphics

" The fit of the shirts is as advertised, the quality is great and the printing on the first order has now been through the wash 4 times with absolutely no sign of fading. I will continue to order from them in the future. I have ordered multiple times now and will continue to watch for the great sales!"

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5/5

2022-09-25

Excellent customer service

"I ordered the wrong colour of ladies elegant shawl, I got in touch with Customer Service and Nikita very kindly amended my order to the right colour. I can’t thank Customer service enough for their help and putting my mind at rest. "

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5/5

2022-09-25

"I ordered the wrong shirts from LightInTheBox because I didn’t know what that company’s “size guide” link was. I thought it was a reminder like many company’s provide about the difference between S, M, L, XL, 2XL, 3XL and 4XL. No. It is not. The size guide is about the size difference between LightInTheBox sizes and my country’s sizes in general. Once I figured out how to create tickets for my orders, the customer service helped to resolve my issues. Thank you, Yuri and Dolarilis. "

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5/5

2022-09-25

Great Service

"I had an issue with my order and your customer service was fantastic. Prompt, courteous and problem solved. Thank you. "


5/5

2022-09-24

Top

"I worked with eleonora and she went above and beyond to help me with my issue.. she spent all day working on my issue to a satisfactory outcome.. i couldn't have done it without her.. she was very helpful and friendly and courteous.. she is an asset to customer service.. i am very thankful for all her help. Thank u eleonora.. b safe"

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5/5

2022-09-24

SOUMAYA

"I ordered the shorts in June, I sent an email enquiry several weeks later, but the shorts still didn’t arrive.
A couple of weeks ago I received a follow up enquiry from Soumaya & told her the shorts hadn’t arrived.
Two days ago my shorts arrived!!
I don’t know what Soumaya did, but it worked very well!!
I am very happy with my shorts & the work provided by Soumaya.
BIG THANKS
"


5/5

2022-09-24

5 star review

"Best customer service representative’s and best prices online "

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Verified
5/5

2022-09-24

Verry verry happy

"Iam happy thank you verry much"

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5/5

2022-09-23

Excellent customer service for Youssef

"Youssef has been very helpful with his kind assistance to my queries regarding the return of the products I had purchased and needed to return and obtain a refund. Highly commendable. "

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Verified
5/5

2022-09-23

Sofabezüge

"Schnelle Lieferung. Ware OK! Stoff sehr gut, elastisch.Passt gut auf meine Möbel."

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5/5

2022-09-22

Amazing Service

"I had a problem with billing that Light In The Box resolved for me. The Customer Service was excellent. I am so pleased with the quality of service that I intend to make many more purchases from Light In The Box."

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5/5

2022-09-22

Prompt refund on cancellation

"I thank Shadae for assistance in prompt cancellation and refund on my order as it could not meet my timeline."

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