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Product & services pricing
4.33/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

Verified
5/5

2022-07-07

Very good experience

"LightInTheBox is a very serious company with quality products and delivery in very good conditions. They grant bonuses in case the delivery is delayed.
I am very satisfied with LightInTheBox
"

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Verified
5/5

2022-07-07

Alles ok

"Ware immer ok. Was nicht passt, wird geändert "

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Verified
5/5

2022-07-07

Super site

"Très content de mon achat arrivé assez rapidement."

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5/5

2022-07-07

"Je suis très satisfaite de la rapidité de traitement."

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5/5

2022-07-06

Wonderful and prompt service

"Tatyana was able to help me with a return , I was able to get my money refunded very quickly, as well as, I re-ordered a replacement and it was shipped the same day. Thankyou so very much, from one very happy customer."

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5/5

2022-06-28

Vestido niña Comunión

"Todo perfecto, llegó en el tiempo indicado."

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Verified
3/5

2022-06-27

Return policy

"The return policy is a pity since we need to pay a big amount for the delivery. After all is better not returning the article. "


1/5

2022-06-23

Crooks

"I ordered two shirts from Lightinthebox (May 24th, 22)and used their own sizing chart and a tape measure to get the right size. They took a month to get here and when they arrived the extra-large was the right colour, but it fits like a medium. The second one was a good fit but the wrong colour. Peach is NOT khaki!
They told me they would give me 15% off or I could return the items to China, which would cost between $15 - $30 and I MUST have a tracking number for them. With the tracking number, it would cost $110 - $212 to ship back to China.
I contacted them again and they said, since my case was special, they would give me a complete refund. They returned 15 bucks.
May 24, 2022 PAYPAL *LIGHTINBOXL ***-***-**** 47.40
LIGHT IN THE BOX LIMITED issued a $15.63 CAD refund
"

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5/5

2022-06-23

Mutlucan

"Very polite and helpful. Thanks"

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1/5

2022-06-22

"I am completely unhappy with their service they sent me a wrong order and there is no way to contact them to return it they do not offer at least a phone number they are definitely stealing from people"

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2/5

2022-06-22

charged more than ad stated plus added on fees

"I was very disappointed because the ad stated 1 price for each item & I was charged alot more on the invoice. plus additional fee were added with no explanation. I had no way to notify you of the error because no ph. number listed. I was going to return the order but I would have lost part or all of my money because of your return policy. order #2206061655933049"

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5/5

2022-06-21

Excelente

"Return refunded no problem"

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5/5

2022-06-21

Good delivery website

"I ordered a piece of clothing drom this delivery website and it came couple of weeks later in good condititon."

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Verified
5/5

2022-06-21

GREAT PRODUCTS!

"Very nice, excellant quality, as described!"

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Verified
5/5

2022-06-21

Bútor kiegészítők

"A termékek tükrözik a valóságot."

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