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Product & services pricing
4.33/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

Verified
5/5

2022-07-20

Products quality

"I have shopped from Light In The Box for the 1st time a month ago, the product came as picture in the picture, just loved it, it was delivered on time no delay."

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Verified
3/5

2022-07-20

What I really felt

"Browsing around the app is easy but the items size charts are not as per what is stated. I have bought a total of 4pcs of dresses from 2 orders.. 2pc can’t wear at all - 1pc from each order. 1pc I just kept it since the tag was removed. 2nd pc is on the way to return to the warehouse to get a refund. Hence, minus 2 stars. "

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5/5

2022-07-20

excellent costumer service

"I had an issue with my delivery and item, I contanted costumer service and the reship the item that I asked for. Thank you very much Eleonora for fixing the issue."

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Verified
5/5

2022-07-19

Satisfait

"Finalement c'est bien passé. c'était ma première commande sur ce site, j'ai eu un petit souci mais en contact le service client, ils m'ont parfaitement résolu le problème. J'ai été prise en charge par Monsieur Reda Elkhaldaoui, grand merci à lui."


Verified
4/5

2022-07-19

GOOD

"GOOD PURCHASE DELIVERY AND QUALITY"

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Verified
5/5

2022-07-19

Schöne Ware

"Gute Passform und Lieferung okay "

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5/5

2022-07-19

Eccezionali

"Spedizione molto veloce, e nei tempi.
Purtroppo ero fuori casa per motivi di salute e dopo varie prove il corriere l ha restituito al mittente, pensavo ormai di averlo perso ma,
Grazie al team della logistica in particolare al signor, "Javier" sono stato contattato tramite mail e nonostante tutto ci siamo riconcordati per una nuova spedizione.
Sono Molto gentili e finché non ricevi il pacco ti seguono passo passo.
Grazie infnite ancora.
Davide
"

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Verified
2/5

2022-07-19

wrong sizings

"8 years ago I bought cycle kit for myself and it was great value and good fit. This time I bought cycle kit for me and my family and it was all WAY too big, 2 or 3 sizes too big, and my husband is 6ft 2" and 85kg! We contemplated how we could take them in, but they were so big that this wasn't feasible.
It cost 65€ to return 3kg (4 shorts and 3 tops) from France - what a waste of money :'(
I won't order any clothes from them again.
"

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Verified
5/5

2022-07-19

Super

"Absolute satisfaction
The dress corresponds to the photos, what I paid always happened. If the assortment was not in stock, the funds were returned.
"

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Verified
1/5

2022-07-19

don't like to shop there anymore

"payed to much for the delivery and it took much to much time to arrive.
the items were not the size i always buy anywhere in the world, and the fabric is disaster (except for 1 item).
try to contact someone somehow and don't get an answer to my approaches.
"

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Verified
4/5

2022-07-19

Good experience

"Lots of things to choose from, great customer support. I suggest you check two times all the measurements "

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Verified
5/5

2022-07-19

Excellent service

"I have ordered a lot of products from you, and I am very pleased with all of them, except for a few individual items, but the service I received in such a situation, was excellent fast and with a lot of responsibility on your part.
I'm looking forward to more products I ordered and would love to order from you later. Thank you!
"

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5/5

2022-07-17

Great service!

"Excellent service.. Very good commitment to the delivery schedule. Clear communication with Yuriy with regular updates on the shipment. I am very delighted with the service."

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5/5

2022-07-17

Sandaaltjes

"Ik vind het jammer dat de sandaaltjes niet goed zijn van maat en dat het terugsturen zo enorm lastig en duur is.
Sara Gus van de klantenservice heeft het heel goed opgelost en ik mocht de sandaaltjes houden en kreeg een groot gedeelte van het verkoopbedrag terug gestort.
Dit is ook heel snel gebeurd! Top service en een hele goede medewerkster Sara Gus.
Dank je wel
"

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Verified
5/5

2022-07-17

Elégedett vagyok

"Minden rendben volt a vásárlással."

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