"Wasn't sure what to expect but all great stuff!"
"Alternative Angebote zur Rückabwicklung sehr gut. Klar, keine 100% Erstattung, da nur noch in Übersee. Aber annehmbar. Danke"
"I found the customer service to be exceptional. The communication I had with Yuriy was excellent. The response time to my emails was always within 24 hours or less and the information provided to me was always very helpful.
Really can not fault the service in any way! Thanks Yuriy. "
"Javier heeft me goed te woord gestaan en was zeer vriendelijk. Heel professioneel en heeft me goed bij mijn klacht geholpen. Goeie service!!! Door hem zijn ze een klant rijker!"
"Requetsed Tax and duty refund. The issue was solved same day, professionally and superbly by Alejandro. Thanks mate! "
"The goods received did not match the description (technical differences). Therefore it was not possible to use it. The complaint was processed by Alejandro. He processed this complaint quickly and to my satisfaction. Thank you,"
"Initially sceptical but very polite service was received and then speedy resolution "
"Had no prior issues with other products ordered, until a couple of small LED items did not work / stopped working after only a few days. Jose was very prompt in responding to my emails and was very attentive to my concerns - shipped replacement without much fuzz. Still awaiting replacement items, but happy customer here. "
"A big shout out to Tatyana from LightInTheBox who helped me with my order, replied super fast and was very helpful. Would shop there in the future and recommend to friends "
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I placed an order (reference order number 51549786 )and did not receive it, the cause was not identified in the end, it was possibly lost by the post office. I turned to customer service ticket Id 25130225 and with Andrei's help I got my money back. He responded to every message of mine with a lot of patience and understanding, for which I thank you Andrei."
"My problem was solved very quickly and friendly by a person called Yuriy. Perfect service, thanks a lot ! Christina Steiner "
"it all started with me incorrectly addressing an order worth $ 100 in october 2021. this package was returned by mail and impossible for me to track. in February 2022, Andrei contacted me and helped me get my lost package sent to me. never before in my 10 years of online shopping have I received better service. reference no. 50408720 ticket id 25263059. extremely good service, quick response and positive response. thank you very much Andrei. Sincerely, Kim Bolstad from Norway"
"Die 3D Illusion des Vortex Teppichs ist absolut nicht gegeben. Er ist kariert mit einem schwarzen Fleck. Absolut keine 3D Illusion. Trash."
"Although we requested a refund, Javier has done good customer service throughout the whole process. "
"I had purchased a few items but unfortunately the time for delivery was quoted as potential later than the date that it was needed despite my checking prior to placing my order. I requested to cancelled my order but the initial contact was not giving the desired response. I requested to raise with a supervisor and my issue was dealt with. I am very satisfied with how quickly the customer service advisors responded to my communication and tht the desired outcome was met. I can't comment on the quality of the product but the customer service from Eleonora was very good. "