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Product & services pricing
4.33/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

Verified
5/5

2022-02-09

EXCELLENT

"MAGAZIN SERIOS. PRODUSE DE CALITATE."

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Verified
4/5

2022-02-09

Products were just as in the images

"The products I ordered were just as in the images and the prices were great. The shipment took quite a long and the main problem was that the tracking number which was provided did not work for the local post or the courier service, it worked only for Matkahuolto, which was not mentioned anywhere. So, that lead to longer unnecessary waiting. Otherwise I was positively surprised about the quality and value of the products I ordered."

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Verified
5/5

2022-02-09

Super

"Lightinthebox er bedste sted at handle o line, da man ka forsikre sin forsendelse så man ikke får strafporto. Man får refunderet strafporto hvis det pålægges, og der er aldrig problemer når man skal kontakte kundeservice, hvis der feks er forkert størrelse eller andet"

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5/5

2022-02-09

Excellent review for an excellent site

"‏Excellent site, we buy a lot and very satisfied. There is a large selection of products. The goods arrive quickly and are packed properly. Recommend to everyone to buy on this site "

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5/5

2022-02-08

Happy Customer

"Hi Team,
I have received the package and I really loved the product it’s worth the wait and Thank you so much for responding to my mails specifically the person called Ghazi who personally worked with my order and kept me updated and helped me get my expedite shipping charge reversed I love to keep the product, as my nephew loved the shoe. He also said this is the best gift he ever received so far. Thank you so much for such good products and service. Looking forward for more products. But one drawback is that the shipping charges is way too high and also some of the products but also happy with the frequent coupons.
Thanks and regards,
Mary Kruba.
"

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5/5

2022-02-08

Excellent customer service

"Thank you Maha for being so helpful and solving my issue for me. First person I spoke to when I submitted a ticket was no where near as helpful and I left frustrated. After speaking to Maha she sorted everything out for me and I left feeling happy and satisfied!"


5/5

2022-02-08

Many thanks Fabio

"I have had many good experiences with Lightinthebox and this time Fabio was a great help with my order."

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5/5

2022-02-05

Fantastic customer service from Jose

"Jose was great with helping with my first order and quickly resolved some ordering issues. Because of the great customer service received, I will continue to shop from LightInTheBox with the knowledge that they are 100% consumer focused. "


5/5

2022-02-04

José - Great worker

"I got help from Jose. A really good customer service worker. Efficient, friendly, accommodating and with a big heart. I can highly recommend Jose"

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5/5

2022-02-04

Wedding guest attire

"I ordered 2 items from light in the box. I was really impressed with the price and quality. One of the items didn’t fit. Jose was exceptionally helpful in dealing with my refund. I will certainly be using this Company again. "

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5/5

2022-02-04

José

"Sehr gute Kooperation nette Zusammenarbeit schnelle Problemlösung jederzeit wieder nur zu empfehlen"

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5/5

2022-02-04

Tack Yuriy för bra hjälp.

"Fick bra hjälp av Yuriy med att rätta till fakturan efter att inte leveransen var fullständig. Tack Yuriy
Hälsningar Birgitta
"

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5/5

2022-02-04

Customer service

"Although I wasn’t completely happy with the product, the service I received from Jose trying to resolve my issue was very good. "


5/5

2022-02-04

very good service and seller, José :-)

"Thank you José for incredibly good service. Very happy with the support and very nice dress."

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5/5

2022-02-04

Jose

"Sehr gute Erfahrung top Zufriedenheit super schnelle Bearbeitung Problem wurde zügig gelöst gerne wieder"

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