"gekochte was precies zoals aangeboden en levering was sneller dan verwacht."

"I bought a top that on arrival, had button loops that were too small for the buttons that fastened the top. Also, I didn’t think the item was very representative of the item photograph on the website. I contacted Customer Setvices for a refund. Luis, in Customer Services, was very quick to reply and offered a refund immediately. He also advised me I didn’t need to return the faulty item. Efficient, professional customer care, which is always appreciated. Thank you. "

"J'ai reçu une paire de bottines en matière synthétique et de pointure 45, non conforme à ma commande de bottes de cow-boy, en cuir. Ma réclamation a été prise en compte sans aucune hésitation de la part du service clientèle qui m'a annoncé s'engager à me rembourser l'intégralité des frais (coût de l'article + frais de port). Je vous recommande donc sans hésiter le site LightInThebox car leur honnêteté est incontestable. La prise en charge de cet incident a été effectuée par Amira MOSTAFA.
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I received a pair of synthetic ankle boots, size 45, which did not match my order for leather cowboy boots. My complaint was taken into account without any hesitation by the customer service who announced that they would reimburse me in full (cost of the item + shipping costs). I therefore recommend the LightInThebox site without hesitation because their honesty is indisputable. This incident was handled by Amira MOSTAFA."

"Hello, my name is John Mello. I have tried several times to write back and thank my personal shopping helper for his excellence and what he does. I had a problem with a cancellation on one of my orders and chose to purchase something else instead. I was concerned about, a refund and thanks to your excellent customer service. My concerns were put to rest within 24 hours. I found this very refreshing, especially for a male order clothing service. I am extremely satisfied with all of your products, especially for the price. And the help I received and the refund , I received in a very timely manner. Will keep me a customer for a very long time to come. This person is an asset to the company and has made a difference in my opinion about male clothing. I’ve written so many wonderful letters, but can’t seem to get them through to the right person. I hope this one reaches someone so this person can receive credit for helping me the way they did . I am a very satisfied customer and a very faithful shopper when I find a place I like and clothing. I am happy with. I tend to stick with that store for a very long time. I look forward to my next shopping spree with your company. Thank you for your professionalism quality and affordability. The shipping is a little slow. The shipping costs are very fair so I can’t complain. I am a very patient person. I am 6‘2“ and well built and your clothing definitely complements my physique. All the more reason I enjoy shopping at your establishment. Can’t wait to see what I will buy in the future. Treat your help well they represent your company in a very professional way. Sincerely, John Mello. "

"I ordered a wig. But on receipt was nothing like advertised. Rui Machado was very helpful in getting a refund "

"I ordered a few dresses and was very grateful for the service I received especially from Luis."

"She was very nice and kind"

"I ordered a number of items and in general they all showed up well packaged and as described on the website. I had an issue with one item that was very similar but not what I ordered. Reaching out to customer service, I was paired with Amira Mostafa who was immediately helpful. She kept in contact and worked to provide a favorable outcome. An honest mistake was easily fixed with her help and I have nothing but positive feelings working with this company and Amira."

"Unfortunately, the item I ordered wasn't quite to my expectations. I requested a refund which was dealt with in a very friendly, professional way by Andrei. My refund was processed in a very timely manner and with a satisfactory resolution. I will definitely use this company again because of the great customer service. Thanks Andrei! "

"i had a couple of problems with my order and was a little unsure if i had made a mistake in dealing with Light in the Box.
However my problem was handled by Youssef ,who assured me that he would investigate my problem and my money was refunded to my credit card account ---- first class service -- and i will purchase goods from them again."

"LightInTheBox has been a golden find for me as I am able to purchase everything from some incredible awesome men's attire, house goods, and gifts for some incredible prices. Additionally, I have had no difficulties in shipments and I live in Italy. It appears LightInTheBox takes pride in customer service as well as delivery. The few times I had to return something, usually because of size, not because of quality, they were right on top of having choices to make us both satisfied with the outcome.

Totally recommend giving it a shot, and I could not believe how many reward points I built up. Just recently put in a $90.00 order and had $15.00 off shipping because I am a Gold Reward Member and an additional $10.00 reward coupon. So instead of spending $115.00, I walked away with my wallet being only $90.00 lighter. Actually waiting on a package right now. Speaking of which, they have tracking for your items and the ability to contact delivery company if any special instructions are needed. One time I was going to be away and asked for delayed delivery, no problem, right on time.

You will not be disappointed. Go for it, at least it has worked out for me."

"Basically, everything is arranged conveniently and is carried out efficiently.
Sometimes the product descriptions are not sufficiently accurate and detailed.
The edges of the enlarged image are not visible."

"muy feliz de haber visitado esta tienda años atras registrarme y comprar muchas gracias por la atencion"

"Wafa handled my report when I wanted to exchange/return an item. Great, quick communication and was very respectful. I was very disappointed with the item I purchased but Wafa handled everything quite well! Thank you!"

"In general, the experience is very good."