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Product & services pricing
4.17/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.01/5
Customer service:
4.27/5
Return/Replacement policy:
4.32/5

Verified
5/5

2024-03-14

Great Site for a Variety of Reasons

"LightInTheBox has been a golden find for me as I am able to purchase everything from some incredible awesome men's attire, house goods, and gifts for some incredible prices. Additionally, I have had no difficulties in shipments and I live in Italy. It appears LightInTheBox takes pride in customer service as well as delivery. The few times I had to return something, usually because of size, not because of quality, they were right on top of having choices to make us both satisfied with the outcome.

Totally recommend giving it a shot, and I could not believe how many reward points I built up. Just recently put in a $90.00 order and had $15.00 off shipping because I am a Gold Reward Member and an additional $10.00 reward coupon. So instead of spending $115.00, I walked away with my wallet being only $90.00 lighter. Actually waiting on a package right now. Speaking of which, they have tracking for your items and the ability to contact delivery company if any special instructions are needed. One time I was going to be away and asked for delayed delivery, no problem, right on time.

You will not be disappointed. Go for it, at least it has worked out for me.
"

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Verified
4/5

2024-03-14

Everything is efficiently.

"Basically, everything is arranged conveniently and is carried out efficiently.
Sometimes the product descriptions are not sufficiently accurate and detailed.
The edges of the enlarged image are not visible.
"


Verified
5/5

2024-03-14

amo esta tienda es excelente

"muy feliz de haber visitado esta tienda años atras registrarme y comprar muchas gracias por la atencion"

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5/5

2024-03-13

Review for Wafa

"Wafa handled my report when I wanted to exchange/return an item. Great, quick communication and was very respectful. I was very disappointed with the item I purchased but Wafa handled everything quite well! Thank you!"

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Verified
4/5

2024-03-13

Good variety, good quality

"In general, the experience is very good."

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Verified
5/5

2024-03-13

Thank you Light In the Box.

"I have bought a number of gowns, and every piece is of good quality. They are as per the pictures. The clothes are well cut, so they fit well. "

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5/5

2024-03-13

My order!

"Hello friends! My name is Ms ward I’m writing to let everyone know that coruncanius handled the situation with my retuned orders to LightInTheBox very well, I really appreciate him. Thank you "

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5/5

2024-03-13

Outstanding Service!

"My recent service from Coruncanius has been absolutely outstanding. I have appreciated his very prompt responses to my communications about the problem I faced, and finally he has resolved the matter in a very satisfactory way. Right from the start he has tried to resolve the matter in the best way possible. this experience has certainly left me thinking highly of Light in the Box customer service."

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5/5

2024-03-11

Excellent and friendly

"I received a delivery that should have had 3 items but one was missing. I sent a message and immediately received a refund. "

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5/5

2024-03-11

Great customer service

"I had an excellent experience recently when buying a birthday gift for my granddaughter. Even though the item was too big, regular contact with Manuela had this resolved so quickly to my liking. Will definitely use again "

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5/5

2024-03-11

Coruncanius Rocks!

"Great customer experience with Coruncanius. Very efficient and reliable. Much appreciated!"

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5/5

2024-03-08

Purchase Refund - Ouku

"The customer service was perfect. Eleonora was an excellent assistant; she was very kind and understanding, and she helped me quickly with my request."

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5/5

2024-03-08

Vraiment très bien

"Bonjour, lors d’une commande sur le site j’ai eu un souci, mais le service client, en particulier Mme Mostefa Amira a su très vite me répondre et à régler mon problème. Extrêmement professionnel, à l’écoute, courtoise et gentille, je ne peux que recommander d’avoir toujours des personnes comme elle. Merci encore beaucoup Mme Mostefa Amira.
Le site aussi est magnifique.

Je vous souhaite une excellente journée.
"

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5/5

2024-03-07

Rimborso somma per ordine annullato

"Apprezzo la serietà, professionalità e tempestività del Sig. Andrei per il modo in cui è stato trattato il mio ordine in seguito al mancato recapito per esaurimento materiali. Grazie di cuore"

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Verified
5/5

2024-03-06

Buon rapporto qualità prezzo

"Ho comprato abbigliamento ciclismo , particolare le maglie prese. Quello che volevamo . Prezzi convenienti. Soddisfatto. "

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