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Product & services pricing
4.33/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

Verified
5/5

2023-08-17

super!

"Je trouve vos articles super. Petit bémol avec les tailles "


Verified
4/5

2023-08-17

Sizes of the dresses do not correspond to size in Europe

"I ordered many items, generally Ok, the dresses -size S- will correspond in Europe to XL…delivery service very long, but I had already expérience, so didn‘t mind. "

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5/5

2023-08-16

Beautiful up to date design’s for women’s fashions from Light in the box

"I have ordered several times from Light in the box and will continue to do so. It was with a little trepidation I placed my first order. The clothes are shipped from China with various choices for delivery. You do pay for delivery, but when you compare the delivery with the price of your item, prices cannot be beat very fair indeed. If I have had a question it is always answered quickly within 24 hours.
On my last order my invoice was for multiples on two items. I emailed and the very efficient Oleg from customer service answered me. We went back and forth once or twice to make sure we were talking about the same thing.This was resolved quickly, professionally and to my satisfaction. I am a repeat customer and will continue to be in the future. Thank-you to Light in the box and of course to Oleg.
"

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Verified
5/5

2023-08-16

LightInTheBox accepting responsibility as an online seller

"I ordered 9 shirts from LightInTheBox but 5 shirts were defective. LightInTheBox readily agreed for full refund of all 5 defective shirts and this gesture of making refund for defective goods is always appreciated by all customers including myself. Thank you"

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5/5

2023-08-15

Excellent quality & great service

"Excellent quality fabric, colors and superb customer service."

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Verified
5/5

2023-08-15

Great site to shop

"Great place to shop, just remember to check sizes .."

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Verified
4/5

2023-08-15

Usually good

"It's a good website. Reliable, nice variety, ok prices. Like all other big ecommerce sites, some of the items turn out to be low quality. In geberal- good website. "

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Verified
5/5

2023-08-15

trustworthy

"Even better, the deliveryman called me while I was away."

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Verified
4/5

2023-08-15

Nice experience

"I just made 3 orders so far
Shipping fast enough
Products and prices are nice too
Recommended to anyone
"

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5/5

2023-08-15

المدينه المنوره

"ممتازه اشكر شخص اسمه Oleg"

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5/5

2023-08-13

Missing Item

"Sara Gus resolved my issue really quickly and well. She understood the problem and dealt with it in a very satisfactory way. Thank you Sara!!!"

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Verified
4/5

2023-08-12

Good Quality Items

"The shirts I received were great. The only problem is tracking the package from the shipper to our location. It takes a while to get here but since the quality is great it is okay."

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4/5

2023-08-11

Die Armatur

"Gesucht, gefunden, bestellt.
Leider entsprach der Inhalt nicht der bestellten Ware. Nicht nur das es die falsche Farbe war, fehlte auch der Haken um den Brausegriff zu befestigen.
Nach einreichen der Beschwerde an den Kundenservice, wurde diese rasch von José bearbeitet. Nach ein paar mal hin und her schreiben und Lösungsangebote, haben wir uns auf eine Lösung geeinigt.
Ich bin mit der Bearbeitung meiner Beschwerde sehr zufrieden. Danke José
"

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Verified
5/5

2023-08-11

Satisfied customer

"The experience has been excellent. "

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5/5

2023-08-11

Fast assistance

"fast and helpful assistance. my case was followed by Andrei.
reference order number 72209523
ticket number 101320613
"