"I had a great and quick assistant from Alena in the customer service, very friendly "
"I have never been much of an online shopping person, and it did not even come to my mind to by fashion in China. I discovered Light in the Box by accident in an ad. When I saw those beautiful dresses in the ad, I just had to get them. When they arrived at my home I tried them on and well... since that moment I have bought several items. All of them look great and are nice to use. Thank you so much!"
"Although my experience in shopping was not that pleasant, my customer service agent Silvia was fabulous and resolved my problem so quickly, I was stunned. It's unclear if Lightinthebox is responsible to inform their customers upfront that the items are arriving from China and it will be a longer wait than expected, but also that the dress are running too small and it takes 3-4 weeks to arrive. Maybe size L in China is equivalent to size S in the US, but those vendors are inadequate, or at least one I got the dress from, if I was asked. Luckily, good and efficient customer service and kind and prompt replies from their agents like Silvia, made up for the frustration about the purchase."
"Gyors a vevő minden érdekét figyelembe vevő ügyintézés,Eleonóra egy órán belül kitünő gyorsasággal és nagyon nagy segitőkészséggel oldotta meg a problámát,gratulálok minden elismerésem Eleonórának"
"My experience shopping with loghtinthebox has been very good everything I have received has been excellent quality and I would have absolutely no problem recommending lightinthebox"
"After I realized that I did mistake on my order (size) I send to you a letter imeditly to change the order and you send me nice letter that is o'kay
Thank you⚘️"
"I made an error when trying to order 2 light fittings I only ordered 1. However you helped solve the problems. Thank you for all your help "
"Nice sandals, good value, cheap price. Im satisfied."
"They always respond within 24 hours. They were very understanding. The customer service representative Andrei was amazing.
Invoice # 70346784 and 101166247"
"First I was unhappy with the shipping my parcel was outstanding for quite a long time but Jose handle it and you gave me a reward to compensate for it. You also refund me when I want to refund you back he said its not necessary I can use it for shopping next time. So thank you that is outstanding service by him and your company."
"Siempre respondieron las consultas, en mí caso Manuela que me atendió, muy amable, todo bien!"
""Company was very quick to handle major mistakes that their shipping company made and did so in a very friendly, fast way.""
"Very nice product I really like this"
"I have got the info about this site from my friend.....this is life changing site....I have a great experience with LightInTheBox"
".very good..Thank you for sharing us"