"Andrei of customer service handled my order 71502109, ticket 101224345. Thanks v much."

"Tutto ottimo, anche se quasi tutto in poliestere, bisogna stare solo attenti alla conversione con le taglie, ma con le tabelle che trovate in Internet non avrete problemi. La spedizione è un po' altalenante: a volte molto rapida a volte lentissima (in Italia). Va beh, inconveniente della distanza.
TENETE D'OCCHIO LE OFFERTE!!! "

"clear eshop, reliable and fast order processing"

"Returen av klänningen var omständlig och Light in the box erbjöd värdecheck att handla för vid annat tillfälle.
Det accepterade vi inte utan ville ha pengarna tillbaka, vilket vi tids nog fick.
Trevligt bemötande av kundtjmnstmedarbetaren Ghazi."

"After an issue with returning an item. Eleonora the customer supervisor resolved this immediately "

"Youseff was my customer service representative when I had to process a return and he was amazing! I cannot thank him enough for making this process painless. He was so proactive and prompt with responses. I wish every team had a Youseff on it to avoid frustration!"

"I love my purchases. But made a mistake with
Ordering wrong size and had great help from the customer service. Thank you Nikita for all your help. Will shop again. "

"I made a mistake in the sizing of my product and dealt with ALENA to help me to correct it.
Her help was invaluable, so efficient and comforting and so impressive!
As well, the quality of your product proved very good, and the styling is classy as well."

"Merci pour le service après vente. J'ai pu obtenir satisfaction auprès d'Eleonora qui a répondu rapidement à mes attentes!"

"over the past few months i placed many orders and althought only few went smoothly, my remarks and complaints were handled courteriously, professionally and promptly. i feel i did get to know the team members without knowing them and were all great. some may have left the team but my saviour is Pablo and his colleagues. lads keep up the good work and i really hope that LITB
will be more vigilant with the vendors that use the plateform. supplying photos of genuine products but what turns up is a bad fake copy.
again, Pablo, thank you for your assistance
best personal regards to all
H.Meherzi"

"Yourself was very helpful."

"Suite à un article qui ne convient pas, je demande à le réexpédier et à être remboursé.
La personne, au prénom de Youssef, me propose diverses solutions qui ne me conviennent pas.
Finalement, il me propose un remboursement sans le réexpédier !
OK, pas de soucis, ça ne change rien pour moi car je ne peux ni le porter ni le revendre !
Ce remboursement est acté pour une 15aine de jours. 1 mois plus tard, toujours rien et le service client me répond avoir réalisé les démarches !!!"

"I had requested the wrong size and emailed your office to ask them to change it. This was done within 24 hours and I was informed of the change. Nikita was extremely helpful. I will certainly be a returning customer. I have already recommended your company to friends.

Jean Tavares"

"Har handlet flere gange, er som oftest godt tilfreds, men varen lever ikke altid op til specifikationer og billeder. Har en enkelt gang modtaget en defekt vare som blev refunderet, det er nemt at kommunikere med kundeservice på eget sprog og kommentar sporet bliver læst med opfølgning på negative ting"

"J’ai obtenu satisfaction concernant un article qui ne me satisfaisait pas et que je voulais renvoyer .ELEONORA a répondu à mon problème et j’ai obtenu le remboursement de l’article.Merci .
Cordialement
Maryline "