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Product & services pricing
4.33/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

5/5

2023-08-07

About the service from Youssef Lamini

"I received an excellent service from Youssef Lamini : he was diligent, clear in his instructions and highly civilized in his dealings with me.

Thank you Youssef !
"

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Verified
5/5

2023-08-07

"Easy and hazzle free shopping every time! "

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Verified
5/5

2023-08-07

Great experience

"All things are perfect, thank you "

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5/5

2023-08-07

Excellent

"I had to change my order and Oleg at LightInTheBox was very helpful and understanding and resolved the issue most efficiently.

I appreciate the customer service and recommend the support.

David
"


5/5

2023-08-05

A Customer Relations person who cares. "Joyseff

"I ordered two blouses - size large. So excited when they came.
Tried them on one at a time AND Unfortunately they are too tight.
I wrote about the problem and an explanation from Joyseff got
right back and explained how it would cost so much to send back to
China etc...he offered me a deal which I took...and was so kind to let me
know how and when I would get my discount price back,
If there were more customer service people like Joseff, we the consumer, with a problem
would be happier. Thank you Joseff!
Ginny Z
"

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5/5

2023-08-04

Great customer service

"Yuriy was the agent that looked into my issue. She was very thorough and sensible with the process. She was attentive and clear. Usually I am turned off by services and reminded of the poor quality of almost everything however the experience I encountered creates space for a safe and trusting shopping experience. Thank you."

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5/5

2023-08-04

Bravo Ghazy

"Erreur dans l envoie de mon Deuxième maillot de bains , Ghazy immédiatement m a envoyé le maillot de bains que j avais choisi et en S . Ce fut rapide avec un excellent contact et suivi Ghazy est remarquable, compétent et très professionnel. Je reviendrai vers lui si j ai un autre problème ! Bravo Ghazy. AHELENE COURSAUX Présidente ASSAS "

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5/5

2023-08-04

Customer service review. Rui Machado

"The 5 * review is for excellent customer service of Rui Machado whose emails were prompt, helpful and polite.
Unfortunately I was sent an incorrectly sized dress which doesn’t warrant 5*s, but the issue was resolved by Rui to my satisfaction.
"

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5/5

2023-08-04

Great customer service

"Timely response to issue with product and good customer service. Thanks Yuriy."

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5/5

2023-08-04

Contatto servizio Clienti

"Massimo delle stelle a Fabio, ha risolto subito la mia richiesta.. un vero professionista , sto aspettando il pacco sr dovessi avere un problema non esiterò a scrivere a lui. GRAZIE"

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5/5

2023-08-03

Excellent Customer Service

"There was a problem with my order, Vitalik took care of it promptly to my complete satisfaction."

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5/5

2023-08-03

havier

"I enjoyed the havier service"

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Verified
5/5

2023-08-02

The best shopping app

"Fast delivery and every produkt is exactly like i aspekt."

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Verified
5/5

2023-08-02

Lightinthebox

"Good prices good quality fast shipping"

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Verified
5/5

2023-08-02

Quick delivery, good quality

"My Garmin eatch strap was broken. Because u use it very often, I ordered a new one for a reasonable price at Lightinthebox. Although it would be delivered ia approx 10 days, I received it within a week! "

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