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Product & services pricing
4.33/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

5/5

2023-06-27

service excellence

"Starting off my order had some issues but with the great assistance and feedback from Amadou everything was resolved. Amadou was patient and understanding and fair + with me . I was very pleased in the end."

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Verified
5/5

2023-06-27

Awsome shop

"I love shopping for different items keep selling good stuff"

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Verified
5/5

2023-06-27

Wonderful

"Nice item, good quality and the price is reasonable "

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5/5

2023-06-27

Great customer service

"Although an error was made by shipping the incorrect size shoe. The customer service department in the form of Ghazi was exceptionally responsive and helpful. Result was a full refund and suggested I donate the incorrect item to charity and re-order a replacement item
Highly recommend this company
"

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Verified
5/5

2023-06-27

Lite in the box

"I've been shopping @ light in the box for 4 months now and so far all my orders came with no problem. The items I've choose are always the right size for me and I haven't return any products at all. Shipping is not the fastest so order ahead of time to get your goods on time."

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Verified
5/5

2023-06-27

For first timers to LITB

"In this day we're scams seem to constantly come to your inbox, I was probably just as wary as you may be participating with an online retail store. It began for me 1 1/2 years ago. I took the step of ordering an item with a low credit amount just in case it was a scam, the loss would be low. . . . . . Fortunately all was safe with "Light in the Box" and the item arrived as described and on time for Christmas. A year later I went back to LITB to do almost all of my Christmas shopping. Since then, I have purchased 104 items scattered over 14 orders. I find their attention to keeping you informed of the process from the time you order , to when shipped to when your local delivery service delivers to your mailbox or door very comforting. . . . . The only advice I can give is if ordering clothing and you are a person who may be a few pounds over weight, check the specifications to be sure the item has elasticity, otherwise order the item 1 size larger than you normally would. I highly recommend LITB as a safe shopping experience.
"

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Verified
5/5

2023-06-27

Great product

"Shirt were made well and very comfortable "

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Verified
5/5

2023-06-27

It awesome ordering here

"Have placed to different orders .very easy to do and the items are excellent "

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Verified
5/5

2023-06-06

very good seller

"buying on the Lightinthebox application is a 100% safe way to make the best savings possible I highly recommend this application"

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5/5

2023-06-27

Fast Shipping

"The website was user-friendly, the shipping was fast, and the quality of the dress exceeded my expectations. I highly recommend LightInTheBox for all your wedding shopping needs."

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5/5

2023-06-27

Their service is very good.

"Their service is very good. They fast delivered products."

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5/5

2023-06-27

This app is very nice app very easy to buy many things online I like it very much I have seen my friends like it and they are using it

"Light_In_The_Box I am impressed "

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5/5

2023-06-27

Lightinthebox

""I am particularly satisfied with the customer service. Javier, my contact was very professional in the processing and follow-up of my request. He showed great attention to my complaints and showed a real desire to seek a solution that would ensure that I did not feel wronged. I have been disappointed several times by online purchases and I am often hesitant to lose money and especially time in endless back and forth without a real solution. But there, I was impressed by the quality of the products, the wide range of choices and the affordable prices, but the possibility of having real customer service available finally convinced me that this is "the" site where I can buy more without worry. Lightinthebox is definitely my favorite site that I TOTALLY recommend for quality online shopping.""


5/5

2023-06-26

Very possitive surprise

"I was very positively surprised with help of consultant Vitalik. I asked to change my order twice. I did not even belive that it was possible at this stage, but Vitalik fixed it with very friendly comments."

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5/5

2023-06-26

Lightinthebox : An effective Customer Service Team

"I am particularly satisfied with the customer service. Javier, my contact was very professional in the processing and follow-up of my request. He showed great attention to my complaints and showed a real desire to seek a solution that would ensure that I did not feel wronged. I have been disappointed several times by online purchases and I am often hesitant to lose money and especially time in endless back and forth without a real solution. But there, I was impressed by the quality of the products, the wide range of choices and the affordable prices, but the possibility of having real customer service available finally convinced me that this is "the" site where I can buy more without worry. Lightinthebox is definitely my favorite site that I TOTALLY recommend for quality online shopping.




"

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