"I ordered two dresses. One fit, but the other did not. Customer service worked with me to come to a satisfactory conclusion. I will be happy to order from them again just because of their customer service alone. Their prices are great- you just have to be patient when waiting for "

"Meget af tøjet er tyndt gennemsigtigt og dårlig kvalitet "

"I was hesitant ordering from this website since I had never heard of it before.
I sent my measurments to have my outfit tailor made as recommended in many reviews.

Once my order was done, I realized the shipping would take too long and I worried I woud not receive my item on time for a wedding I am attending.

I emailed them to explain my concern and was guided all along by Abby. She did an extraordinary job reinsuring me and making sure my outfit would be made and expedite earlier to make sure I receive it on time. I just received it todayand it's beautiful!
I am very grateful for Abby's help and will buy again from this company as their products are of great quality. "

"Eleonora was great to deal with and helped me with my issue and was a great experience "

"Thankyou so much Eleonora and thankyou for your understanding. "

"Quick answer and very helpful. Thank you"

"There was a problem, because I couldn`t receive my first ordered package. I contacted the customer service and they always tried to help me very quickly. They could arrange a reshippment and I am very grateful for this great service! Thank you very much!"

"I had to reach out to this company on two different occasions and every time the responsive was polite, efficient and FAST. Really impressed with the level of customer service. Have no worries buying from this company again."

"Ho avuto necessitá del supporto del customer service per diverse problematiche con alcuni ordini effettuati.il sig. Pablo mi ha assistito in maniera rapida,con efficienza e competenza."

"I've bought many items from LITB & i've had excellent experiences. Easy to navigate & use website, clear & easy to pay with payment options. I've had just one issue which was resolved professionally, promptly, respectfully & friendly. I'd like to give a personally big thanks to Tatyana who went above & beyond. Tatyana's customer service is superb & a true asset to the company. "

"Unfortunately, the dress I ordered was disappointing. The dress smelled of toxic chemicals and was extremely cheaply made. But, Tatyana from customer service was very helpful and understanding! She quickly responded within 12 hours of my email and promptly issued a refund. Thank you Tatyana! "

"Je suis très satisfaite de l'efficacité de Soumaya qui m'a aidée à résoudre mon problème, merci à elle !
Cordialement
Catherine ROSE"

"This web site have a quality product I buy a brand new mobile phone price is low shipments very fast product quality good customer support good this web site have a lot of quality product use this web site I have a good experience with this web site"

"LightInTheBox has been my go-to online shopping store for years. Their product selection is incredible, and the quality is always top-notch. Not to mention, their shipping is lightning-fast! I'm always amazed at how quickly my orders arrive. On top of that, their customer service is outstanding. They're responsive, helpful, and go above and beyond to ensure customer satisfaction. Highly recommend!"

"Just awesome this. I just loved this. Thank you so much for sharing this.. "