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Product & services pricing
4.33/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

5/5

2023-06-19

Excellent service

"I recommend them I have ordered several products and the experience has been super good, I really recommend the best "

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5/5

2023-06-18

Dress order

"I received a prompt and friendly email from Alena when I contacted LightInTheBox about a size change. "

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5/5

2023-06-17

Superb clients services.

"Thanks to Ghazi a problem was solved easily and to my entire satisfaction.
Congratulations for a really exemplary client service.
"

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5/5

2023-06-16

Excellent service!

"Thank you Andrei in customer service for your quick response to my enquiry. My products anrrived promptly and the quality and sizing are excellent. "

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Verified
5/5

2023-06-16

O melhor atendimento ao cliente

"Comprar no Light in the box tem sido uma experiência fantástica. O melhor atendimento ao cliente que já experimentei.
Recomendo.
Muito grata.
"

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Verified
5/5

2023-06-15

Very good

"Jacket fits very good and the socks where nicely cheap"

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5/5

2023-06-15

Many issues handled.

"This company, especially Customer Service rep, Abby, is amazing at responding and resolving all the problems that I have had, mostly of my own doing. She has been very prompt and patient with helping me to understand what I was doing wrong and quickly processed a change to one of my orders. I have learned from past experiences when ordering clothing from China that it is best to order everything a bit larger than one normally wears but this company, so far, has run pretty much true to size. I didn't realize that when I recently purchased three dresses and, as a result, they are much too large for me, but it is very expensive to return them, so I will just pre-order them in the correct size. The products are a good quality at very reasonable prices and I am satisfied. I only wish that the return/exchange program was easier and less expensive. Even so, five big stars and a huge shout-out to Abby for her conscientious service!!"

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Verified
5/5

2023-06-15

Very nice

"I was updated on the delivery frequently, which gave confidence. "

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4/5

2023-06-15

Happy so far but awaiting my things i bought

"Happy till thus far with the communication level of the Client Service but I will give a 5 star once products arrive!

https://www.resellerratings.com/store/survey/new/Light_In_The_Box/rating/5

Agent : Vitalik
"

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5/5

2023-06-14

Change Order Response Was Fast And Helpful

"Days after we had placed our order I noticed that we had accidentally ordered two of the same item. Alena responded to my support email shortly after I sent it and corrected the matter without any fuss whatsoever. Extremely simple and helpful. Much appreciated."

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Verified
5/5

2023-06-14

Good products and quick delivery

"I was a little sceptical, but LITB has fine clothes for nice prizes. The delivery was also very quick. The same for my new shower curtains. Good quality! "

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Verified
5/5

2023-06-14

"Easy to use the webshop, good there are many reviews, it helps in makong decision. "

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Verified
4/5

2023-06-14

Generally good shopping experience

"I have ordered many items from this site with good results, at the special sales that offer great value for money, plus the shipping times are very competitive.Though I had a few misses with wrong color/ low quality fabric items , etc, most of what was ordered ended up being better than I expected and a good bargain."

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Verified
4/5

2023-06-14

bon site de vente en ligne

"Cela fait plusieurs fois que je commande chez LightInTheBox et suis globalement satisfaite. Les délais de livraisons sont un peu longs. Toutefois, sur cette commande 7 articles, un seul ne correspondait pas vraiment aux descriptifs."

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Verified
4/5

2023-06-14

Luz de uma estrela

"Não tenho grande paciência para ir ás compras e ainda por cima quando quero uma determinada coisa não encontro bem o que procuro mesmo indo a várias lojas...
Aqui dificilmente não encontro seja o que for que precise ou queira tal é a variedade de artigos que têm. O difícil é ter que optar por um pois encontramos sempre vários. Apenas temos de ter em atenção as características dos artigos e respeitar as indicações de medidas que são confiáveis
"

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