"very disastified. they lied. it is a scam. "
"They listened to me step by step and helped me to sign on to site so you could help. I only have some problem with understanding what the technician is saying as many of them have foreign accents so they need to try harder to pronounce english better"
"I have more problems now than. I did before I asked for help. I don't have a Google Chrome inbbox icon, and I can't get incoming mail in my Incredimail. The original problem is not solved, I still donn't have Google
Chrome in my main account. I will be calling again."
"I was caught by surprise that I needed this extra service after being served approx. six months before.
Based on conversation with friends and acquaintances, I also felt the service was overpriced."
"My experience Livetechnician.com was exceptional I never once had any issues. Therefore I as I have in the past recommend the service to all of my friends. Thank you"
"The tec was great. He explained everything and was very patient with me when I kept asking more questions. Also h e was respectful that my husband was sleeping. So far my husband has enjoyed your service. I have not yet got to check it out do to my work obligations. But I'm sure I'll find it pleasant.
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"The technician talked to me in plain words, and was patient."
"The technician did exactly what I paid them to do and this was remove a very horrible review on our business listing on Google. Google would not even let us do this after many tries, but the Livetechnicians did a great job for our business listing."
"I did not renew or order this product. I utilized your services last August and was very dissatisfied with the results, and it proved to be almost an illegitimate operation.
Please do not contact me in any way or fashion and I do not authorize any activity to my account or to my PC. "
"My wife wanted her original e-mail restored. The technician insisted that her e-mail was compromised witch had serious issues and insisted that we purchase security software. After we agreed to purchase the I spoke with my IT professional who instructed me to ask for a refund because we didn't need the offered services. I asked your technician for a refund and he replied it would take 24-hours for the refund to be sent to the credit card company. Seven days later no refund had had been posted to my credit card account. My wife and I sent an e-mail to "****@****" on 1/28/14 to formally request a refund because your services did not retrieve my wife's original e-mail account."
"Dealing with the representative was fine, polite, knowledgeble, end result not so good."
"I haven't used them for quite a while but paid for a full year. The first main time was about 6 months ago or more in 2013 after which rather than buying only a 1-time assistance, I bought the full 3-year subscription because they initially spent a lot of time, quite a few hours, cleaning out the computer system and updating it- and it seemed to be working much better then. I called them again in December 2013 when my e-mail stopped coming in for several days and my local tech was out of town: Livetechnician was not able to resolve the situation because it apparently involved my local supplier here- Shaw, but Shaw said the problem was with my Mozilla Thunderbird e-mail program which Shaw does not support (they support Microsoft). Ultimately, my local tech here helped me resolve it and the problem was actually very simple but took quite a lot of research to identify. Can't remember exactly what the resolution was but have not had a recurrence of that situation."
"It was refreshing and very professional!"
"The problem was long and tedious. When I started talk of giving up, the technician coaxed me along and I stayed in the game. I didn't really want to quit, but I was getting tired and at the same time, I knew the problem needed to be fixed or it was not going to go away. "
"I felt pushed and pressured to buy service. I did not feel safe asking for help with my hacked gmail account. The service person was from India and it was hard to understand him."