ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.66/5
Shipping & packaging:
3.64/5
Customer service:
3.53/5
Return/Replacement policy:
4.25/5

Verified
4/5

2017-10-03

ROI

"Great speed and applications. Some of the quality is compromised, but the value is undeniable. A definite recommend."


Verified
1/5

2017-10-02

To Long for Delivery --

"Spoke with Bruce there on Delivery -- Package was sent to wrong address --No call no explanation -- I had to call them and track it No compensation or empathy of anything being wrong .. ?? They have nice stuff but they need to do better on there delivery times and poor customer service on phones when they have a problem ... took over 30 days to actually get package in hand - That is why a poor review -- "


Verified
5/5

2017-10-02

LogoUP 5 Star

"Absolutely faithful to reproducing JPEG sent. Color and embroidery outstanding. Great price and nice turnaround time. I'll be back!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2017-10-02

Not happy.

"Placed and order and was told after it was placed I'd have to add more to the order to get the hats I wanted. Sent email still haven't heard. Was suppose to be 48 hr turn around on contact. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-10-01

Great experience

"LogUp has an easy-to-use website, which is important when you consider that the task (custom embroidery) can be a bit complex. I found their people smart and easy to work with, and the results were terrific. A very fine job. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2017-10-01

Bad colors

"Back on navy is hard to see"


Verified
2/5

2017-10-01

Unreliable

"I received my hats at a much later date than expected. Also when my hats were finally recived the hats were cheap quality. I will say the embroidery work was alright, but one of the hard embroidery was way off center making it worthless "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2017-09-30

dsnp

"Would have been 5 stars except I was shipped someone elses order and it had to be picked up and my order located and reshipped."


Verified
5/5

2017-09-30

Amazing!

"Great customer service, nice graphic designing, fast shipping"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Product Returns/Refunds/Exchanges
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-09-30

Excellent

"High quality. Fast service. One of the best experiences I have had in ordering customized products. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-30

Excellent

"Excellent service in spite of the challenges due to hurricane that affected them. "


Verified
1/5

2017-09-30

Upsold due to logo stitching

"I took several days to find the right polo shirts for my company and employees. I ordered 23 polo shirts, uploaded logo, and paid for services. I get an email 3 days later saying my order has not been processed and is waiting on me to make a decision about how to proceed with their stitching guidelines. I was told I had to pay and additional processing fee of $4.99 per shirt and a design logo fee of $49. It was because my logo will require more thread or stitching than a normal logo on shirt would. So when I did the math with the upsold pricing and shipping it was almost double what I could get done at any local shop. The only upside to is was that they never charged my card so I didn't have to wait for a refund. The Rep who I spoke with was very helpful and informative but he don't set the prices or make the rules. I'm just upset cause now I spent over a week looking for shirts and thinking the ones I picked out were being designed which was not the case. "


Verified
5/5

2017-09-29

New business, Same great service from LogoUp!

"Had used LogoUp previously, and just started my own business. If it ain't broke, don't fix it. Very Happy!"


Verified
5/5

2017-09-29

Stress Free Easy Purchase

"I have ordered from Logo Up before and have had a great experience both times. Simple ordering process and fair prices. I love Logo Up!"


Verified
5/5

2017-09-29

Two thumbs up for Logo Up

"Logo Up delivers top notch quality products with great value and quick delivery. Logo Up is always my top choice for work and spirit wear."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges