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Product & services pricing
3.75/5
Chance of future purchase:
3.66/5
Shipping & packaging:
3.64/5
Customer service:
3.53/5
Return/Replacement policy:
4.25/5

Verified
5/5

2017-07-03

Outstanding prices and exceptional customer service

"Every time they keep impressing me with the value and service "


Verified
5/5

2017-07-03

Good communication

"A list of available fonts for names on the website would help in ordering."

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Verified
5/5

2017-07-02

Fantastic price and product

"Thanks for not getting ripped
Off and willingness to return if. Disappointed
"

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Verified
5/5

2017-07-02

Order

"Great product and received it very quickly. Another happy order from them"

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Verified
4/5

2017-07-01

Great service recovery and customer service

"The product looks great and I couldn't be happier with it. There was a delay in one of my orders but with good communication by the customer service reps I received my package in time. Logout went out of their way to make the order right and ship to where I needed. Thank you Dave and Eric!!"


Verified
5/5

2017-07-01

Logo hats

"Hats arrived in timely fashion and are very nice.
"


Verified
5/5

2017-06-30

Definitely above average

"It was a great product at a great price! The only thing not quite up to par was the speed. it took them almost two weeks to get the product out. It may have been over a holiday so that may be the reason. However overall i was impressed with the product."

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Verified
5/5

2017-06-30

Excellent product!

"The shirts I ordered were excellent. The logo looked fantastic and the quality of the shirts was great."


Verified
2/5

2017-06-29

Not the quality I would expect

"First off they didn't digitalize the logo I submitted. So my order was delayed and didn't arrive in time to give it as a gift and the only reason I purchased it. Also the hats were not the quality I had expect as I own other hats from the same manufacture. I don't mind paying for subpar embroidery at $9 per hat but at $24 a hat the value isn't there. "

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Verified
4/5

2017-06-29

Great product, but interaction could be better

"I loved how my product turned out. There is one glaring issue in the process that should be refined.

When the proofs are sent out, and I decline the proof, I am asked to enter a reason or what is wrong. When I did this (3 separate times), no one responded to my issue, and no one indicated that any changes were made. The same proof images were sent to be on the final 3 occasions, with no indications that any changes were made.

Please allow for actual interaction with customers to ensure our orders come out great. I was hesitant after the lack of personal interaction to ensure that my logos would be of an adequate size on the gear I ordered.

I was pleasantly (dare I say 'Awesomely') surprised when I got them delivered today, that they look fantastic.

Just button up the interaction process a little.

Thanks!
"

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Verified
4/5

2017-06-29

Great logo-thanks

"Logo is perfect, couldn't ask for more-thanks!"


Verified
5/5

2017-06-29

As always quality clothes, great prices, fast divery!

"I have ordered almost exclusively from Logoup for our company apparel for the past 3 years. Order lots or one piece at a time with fast turn around. Quality name brands that are less expensive with embroidery than I can buy just the item somewhere else. Orders have been perfect and only have had to contact them 1 time with excellent service. I can't say enough good things about Logoup!"

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Verified
1/5

2017-06-28

Since when did Charcoal look green?

"We have been ordering company polos from Logoup for a few years now. We recently purchased a different model number Polo since our original choice was out of stock. We always order black or charcoal (greyish tone). With the new model number, they had Charcoal as an option so we went with it. When we received the product, the color is a greenish tone like Olive Green, no where near grey or charcoal. When asked about the color, customer support said "Well, that is Charcoal. We do not offer that shirt in Olive Green". Terrible customer service experience when we have been a client for years. They should name the color that we received "Olive Green" because that is what it looks like. I can label a shirt White, but if it actually looks and is light yellow, it should be "light yellow". At this point, they still have not resolved the issue, provided a refund, or replacement."

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Verified
5/5

2017-06-28

Good quality relatively quick

"The stitching on my personalized apparel looks great. Items aren't too expensive and it's pretty easy too"

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Verified
3/5

2017-06-28

Need faster turn around and shipping

"First oder here. Was fine and got the team tshirts as promised but i feel the shipping time and turn around time is very long. Plus the minimum reoder sent me back to a local tshirt guy"

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