"We ordered two types of hats for our company from LogoUp. Shipping was fast, and the products we received were of good quality. However, one of the products we received was not the exact product we ordered! I have tried numerous times to contact customer service, via chat, email and phone. Despite my attempts, I have never gotten a response (and the chat on the website won't ever work)! I would have given them a 5 star rating had they been available to discuss the mistake with me, and done something to remedy it. Unfortunately, we won't be ordering with this company again."

"From the ordering to the date of reception the process was flawless. Great communication, and the product is top quality with incredible detail. Will definitely be using LogoUp for all of my future orders. "

"Logoup took my small order without an issue. Everyone I spoke with were super nice and they had my order out to me within 3 or so weeks. Will be making another order real soon. Thanks logoup"

"Easy! Professional quality and delivered fast! "

"Product came and looked good and fit right and Ce just as the proof showed... only thing is it took quite a long time to receive but that would turn me away "

"Super nice staff. Every item has been perfect."

"Great quality, great service will reorder from again!"

"My hat nothing logo! No good"

"Great customer service and you can’t beat the price. The quality was excellent. I have already made another order. "

"The shirts and hats came out amazing but only downside was I was shipped the wrong shirts but someone from your team is working with me where both party’s are happy. I’ll defenitley be putting future orders thanks Logo up."

"Great company. I will make an order again soon. Recomend logoup to my friends"

"Will be ordering from them again"

"Initial order came with logo embroidered in incorrect position on all items. After going through multi-day process to resolve through Quality Control Dept., a replacement order was processed. Replacement arrived with nearly identical issue. Quality Control responded three days later offering to refund amount of purchase without any explanation into the reason for two flawed orders (and more importantly 5+ weeks and counting without receiving the items I ordered in usable condition.) I followed up indicating that I was happy to pay and asking if we could get a corrected (and quality checked prior to shipping) order expedited, I received a curt response to the effect that they could not embroider the items correctly and suggesting I go to a local embroidery shop. A follow up call to customer service was met with similar apathy and a cold transfer to a voicemail box. Frankly, this is one of the most egregious examples of poor customer service that I've ever encountered. For perspective, these items are a very simple one-color logo on polo shirts and hats; nothing complex in the least. I have received nearly identical embroidered polos before from LogoUp without issue so I'm genuinely confused as to what the problem is here...and even more so by awful customer service. Just a disaster of an experience through and through. "

"The customer service was awesome! Resolved my questions quickly and delivered the product just as described."

"Fantastic! Could not be happier with our results! Will definitely be ordering again!"