"An order was made a month before the needed the intended delivery date and wasn't received until two weeks after. Not bad quality, but poor customer service and production speed. "
"Very pleased with outcome and a great product"
"Loved the grey/navy caps!"
"I said I needed it by 12/27. When I tracked it, fedex said it would be a week after that, by which time I’d be back at my home address. I called the company and told them Fedex said they’d have to change the delivery address. But they ignored my call completely. Now my 88-year-old dad is going to have to forward it. "
"Made a small order for Christmas... Ordered 11/26. Proofed 12/4. Paid 21.00 to ship 2 shirts and 1 hat. JUST received notice they shipped on 12/21 with est delivery date of 12/28 so will miss Christmas. My custom orders from Japan came faster. Disappointed
Update 1/2/19- Received our order. Sloppy embroidery work with parts of design missing. No response from company to prior emails. Was hoping to add picture of logo on the shirts so others can see results. My personal embroidery machine did better. Not returning to this company, poor workmanship, slow production and poor customer service. "
"good communication, quality work, thank you!"
"Quality of beanies was good. Service was a little slower then I expected but overall happy with purchase. "
"Great looking hats! Timely delivery!"
"I was worried about ordering from an online offer of logo merchandise. I was completely wrong had no reason to worry everything was well done and I am very happy with my logo apparel. Already ordered more!"
"I ordered my hats a month ago and they still haven't been made."
"Tried to take advantage of their end of year sale and get some hats embroidered. I uploaded my logo, which they said will work perfectly, but when they sent me the proof, they almost doubled the price that I was originally quoted. Thanks, but no thanks, I’ll take my business elsewhere. "
"Our company paid in full for an order over 4 weeks ago. We still have not received our merchandise. LogoUp states a proof in 2-3 days and shipping within 7-10 days. LogoUp has not delivered as promised."
"To be fair I did order on probably one of the busier times of the year on Black Friday weekend. It took a month to receive the product. Compared to other services turn around time was very slow. But I was impressed with the hats. I also wish there was a big disclaimer on the additional cost if you want to color match the stich on hats. "
"Always the best, fit perfectly"
"Tried to upscale base on my complex logo which was expected but didnt hear from the company for 2 days after I submitted the initial order, after hearing of the additional charges of $5 per item(100+ item order), i then provided a simple 1 color logo to remove the hassle and charges. It was in an adobe illustrator format so shouldnt have been a problem communication after that fell off and only got automated emails after that. "