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Product & services pricing
3.75/5
Chance of future purchase:
3.66/5
Shipping & packaging:
3.64/5
Customer service:
3.53/5
Return/Replacement policy:
4.25/5

Verified
1/5

2018-04-06

stitching on my shirts was really poor quality

"stitching on my shirts was really poor quality. Some of the letters don't look like letters. I've tried this company multiple times with hats and shirts and overall the quality is definitely lower compared to my local embroidery shop. They are cheaper, but you get what you pay for. I ordered about 6 work shirts recently and 2 out of the 6 are not wearable as the stitching is bad enough that it doesn't look professional. I'm going to stop trying this company, i've been suckered in by multiple flash sales that they email me about but ultimately i've never been thrilled about the products I receive. "


Verified
5/5

2018-04-06

Great Products at Great prices, with quality customer service

"I was hesitant to order products that I couldn't see and touch. I called in to be walked through my first order and was so pleased with the gracious customer service. I was very pleased when my products showed up. It's so rare to get great customer service and great products in the same package! I just placed my 3rd order and am excited to have found a uniform source that is friendly to the budget and a pleasure to deal with!! I also have 2 friends who have placed orders!! "

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Verified
5/5

2018-04-06

"Great job, very easy process. Thank you "

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Verified
5/5

2018-04-06

Very easy !

"This is at least my third order. The process is very easy, and selection is incredible. Customer support is readily available. Shipping is fast."


Verified
3/5

2018-04-04

SOMETHING MISSING

"VERY SELDOM DOES LOGO-UP HAVE COLOR, SIZES, AND QUANTITIES AVAILABLE. TOO OFTEN ITEMS COME IN WITH OIL/GREASE ON CLOTHING FROM EMBROIDERY PROCESS. NO LUCK IN BEING ABLE TO RETURN ITEMS."


Verified
5/5

2018-04-04

It was awesome...

"Items came out great. I will order again and again "


Verified
5/5

2018-04-04

Great service and fast shipping!

"Great service and fast shipping!"


Verified
5/5

2018-04-04

Great service!

"I have trusted LogoUp for several years. They have been consistent to deliver great products at a fair price with easy order. Thank you LogoUp"

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Verified
5/5

2018-04-03

FedEx Bungled My Order, LogoUp Saved The Day

"So, I am working on a fitness startup over at tribal.fitness and I needed to get some starter shirts for myself and my partner so we could so some fitness videos and have a couple meetings in style. We ordered some custom embroidered shirts and set a big appointment with some potential VC's a couple weeks out.

I get a notification that my package had arrived, and I went down to my mailbox area in my apartment complex. Low and behold, no package. I ended up on a crazy journey with fedex, and then I hit up Brandon at LogoUp to tell him the bad news and asked if I could place a rush order.

Not only did he help me with the rush order, he also did it AT NO COST! These guys not only take responsibility for themselves, but also fedex! Good job ya'll!
"

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Verified
5/5

2018-04-03

REI company

"They were very helpful and accommodating "


Verified
5/5

2018-04-03

Perfect every time.

"Fast, perfect delivery. The ONLY monographing service I use now!"


Verified
5/5

2018-04-02

Great Company!!!!

"Excellent service, quality product and fast delivery!!! I couldn't be happier with LogoUp!!! They have all my business from now on!!!"


Verified
5/5

2018-04-01

I have referred this site!!

"Everything was received on time and exactly as I ordered it. The prices were great as well. I have referred this site to two friends, and will refer more as it come up. "


Verified
1/5

2018-03-31

Horrible

"I called and talked to customer support about an issue I had with my order, they said someone would contact me Monday no one ever called"


Verified
1/5

2018-03-30

Change is not always for the better

"Orders are very difficult to complete from my iPad Pro. Too many follow up emails asking questions about things you should already know like, if I have a logo, we don’t have your tax exempt paperwork. The art department used to take it upon themselves to choose logo size thread color for best results on shirts. Now I have to pick color, Size etc. before checking out and then you send me an email saying I did not choose my logo. Just very frustrating when you used to do it so well"