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Product & services pricing
3.75/5
Chance of future purchase:
3.66/5
Shipping & packaging:
3.64/5
Customer service:
3.53/5
Return/Replacement policy:
4.25/5

Verified
4/5

2018-03-30

Excellent products, great service, great workmanship on embroidery

"I am very happy with LogoUp. I started with a small Black Friday order; they offered free shipping and free logo setup. Since then, I've ordered several times and increased my volumes. Excellent experience each time. I try to take advantage of their discount and free shipping offers. Their paid shipping price is high, so I prefer to wait for free shipping offers (or reach their free shipping minimum order size threshold). If I have any complaint it's that ordering feels kind of like a game, needing to time my order just right to get free shipping or discount prices on products. I'd prefer for pricing to be consistently competitive rather than needing to keep vigil for special offers. That won't keep me away though. LogoUp is top notch, and I am very happy with them."

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Verified
5/5

2018-03-29

Great experience

"I had a great experience, no problems and excellent service.. "


Verified
3/5

2018-03-29

Pleased with product NOT customer service

"I have ordered from LogoUp previously. I am very pleased with the product, they do a great job with the logo imprints etc. My issue is with the shirts I received. We did not like the texture of some shirts ordered. Understood from the website you have 30 days to request refund. When I called they indicated that previously they instructed me to order samples. It was in 2016. My problem is that note was not in my file so when I went to re-order that message was not on MY screens, I did not remember they requested me to do this. When I contacted that was the response I received. I asked to speak to a manager about the issue and am still waiting for a return call. Again, quality of shirts is good, just this brand that we ordered was causing a terrible rash for employees and we needed to exchange a few shirts that we ordered."


Verified
5/5

2018-03-29

Great deal for small personal embroidery needs.

"Good communication. Nice job of converting my logo to a stitch pattern. Happy with the products I purchased, will buy more again!"


Verified
5/5

2018-03-29

Great Experience

" Dealing with logo up.com was great they work fast great quality work and it was shipped to me and I’m a good time frame"


Verified
5/5

2018-03-29

Review your mock up

"Logoup did awesome. I sent them a logo and somehow in the digitizing process a letter came out wrong. Totally on me because I accepted it. But they did a great job otherwise!"


Verified
5/5

2018-03-29

"Excellent customer service and they stock larger sizes !!!! LogoUp is SiCk !!!"


Verified
5/5

2018-03-28

Great company, love working with you guys.

"Have never had an issue. Items look great, and what we order is what we get!"

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Verified
5/5

2018-03-28

Easy, Easy process

"Order was spot on.. will order agsin

"


Verified
4/5

2018-03-28

Good quality garments.

"The garments were very nice quality, roomy & true to size (hoodies actually ran a little big). I was told when I ordered that the logo was free; then they asked for quite a bit more $ because our logo was "too detailed" - I opted to let them run it with a less detailed version of our logo & it's ok. "


Verified
5/5

2018-03-28

Amazing products!!

"The quality and price for all items were great!"


Verified
5/5

2018-03-28

Sm business in PA

"We enjoy shopping with Logoup. Each employee can choose their preferred item and color. No extra charge for 1 item. "


Verified
1/5

2018-03-27

Confusing proof process

"Tried to tell the person through email that I wanted it a certain way, she sent a proof, I asked her to make a change and it said proof was already confirmed. Wish I could return my apparel and have it done the right way."


Verified
5/5

2018-03-27

Great Service

"I placed a very small order. The attention to detail that the folks at LogoUp gave me was wonderful. I cannot wait to order from them again!"


Verified
5/5

2018-03-27

"Even with the very small issue I had with one of the products, the service was stellar. All was made right and I couldn’t be happier with my items. I’ll definitely be ordering more. "

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