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Return/Replacement policy:
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Verified
2/5

2015-11-22

"Delivery took longer than the typical 5-7 business days. Plus, i did not receive 2 of the 8 items that i ordered. One had a note stating that i would be refunded- has not happened yet. The othet item said 'backordered' with no expected date of delivery. "


Verified
3/5

2015-11-22

"Took too long to carry out my order and when I called the guy was being mean they need to stop with the long delivery "


Verified
1/5

2015-11-22

"Ordered item 2 weeks ago. Still hasn't shipped yet. So frustrated. This will be my last time ordering from this site"


Verified
1/5

2015-11-22

"2 items are missing from my order... teh two most expensive ones I paid for."


Verified
5/5

2015-11-21

"Love the boots...true to size"


Verified
2/5

2015-11-21

"I received all of my items except for one and the packing slip had written in pen "refund" besides the item I did not receive. I have waited patiently for two weeks now awaiting this refund or at least an email confirming it. "


Verified
5/5

2015-11-21

"I was very pleased with y'all and helping fix my order was the best ever"


Verified
5/5

2015-11-21

"Will order from here again..."


Verified
1/5

2015-11-21

"I am very, very, very disappointed in this item and my experience with ordering from your company. This is the first time I place and order on 11/05/2015 from your company and just received today, 11/20/2015 (15 days for a domestic order). And then to finally receive what I thought I would be wearing for my BIRTHDAY party, the dress is AWFUL. I fit perfect, however, it has a micro fabric lining that moves with your body, like crawling up the thighs and that is NOT attractive. I would like a FULL refund, Shipping included from being shipped to me and returned. If I do not receive my full refund, I will post a NEGATIVE feedback on your website. I am very unhappy. My party is tonight, 11/20/2015 and I am stuck with finding something old in my closet to set out. I am NOT happy. NOT at all!!! Please make this RETURN an easy process. I would greatly appreciate it!!!"


Verified
5/5

2015-11-21

"Very satisfied everything fit to size"


Verified
5/5

2015-11-20

"I LOVE my boots. They came on time, and fit just how I wanted them to. Will be ordering again very soon..."


Verified
5/5

2015-11-20

"The shipping was fast and the prices are great!"


Verified
5/5

2015-11-20

"Received product in a timely matter and the dress fits perfect"


Verified
4/5

2015-11-20

"For such reasonable prices I was very satisfied with my purchases... not to mention my items arrived in a quick delivery process with regular shipping! Loved it and will definitely shop with them again. "


Verified
1/5

2015-11-20

"I should have went with my first instincts! Anywho, I purchased boots for $38 and the total bill came to $53 and change on 10/16. First disappointment, and the at $38 dollars (of course) the boots aren't leather. Second disappointment, I get the boots and I can hardly get them on. I ordered a 10 and I wear a 9 1/2. Third disappointment, I begin trying to call and sent an email for a rma. I kept getting messages on the phone of the customer service hours and I was calling within that time frame. I finally get an email with a rma # to send the boots back and am instructed to send the package back FIRST CLASS. LolliCouture didn't send it to me first class. I mailed the boots back on Nov. 3rd. 4th disappointment, I called 11/13 and asked where's my refund. I was told the boots were received 11/9 although my postal receipt said delivery by the 6th at the latest and the man told me I receive a refund on the 16th which has come and gone and still no refund. So I paid $15 dollars s/h the first time and I had to pay $15 again to return the boots I never should have ordered. LESSON LEARNED!!! "

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