"I emailed them and never received a reply. I wanted to cancel my order, but instead they shipped it -- LATE -- and still have not replied to my email."
"My order was delivered reasonably quickly. I am pleased with my shoes. They pretty much match the colours I selected on internet and they fit and of course, they were a wonderful bargain at the price I paid. Thank you."
"I didnt get my order,what a scam what a rip off"
"The 3 pairs of boots I had purchased all worked out great!!"
"I never received my order, nor will they answer my email. After doing a Bait and switch on the price "
"Thank you! I love my boots. Shipping was a little slow, though."
"I looked all over for a dress exactly this color for my fox Halloween costume and this was the only place I could find it. The price was good enough that I bought one each of two different styles because I couldn't decide which would be right. The fabric feels really soft and it's definitely something I'll wear again."
"I created an account at the end of July and was glad the site had a wish list b/c I found a lot that I liked. I came back many times to the site to review stock levels and new arrivals. On 10/15, I had login issues and had to contact support. After no reply from submitting a request for help by the next day, I emailed support outside of the site. I never received a confirmation email for help, plus I was trying to order in time for Halloween. During my login issues, a box popped up for 45% off my purchase. I was thrilled and actually thought it was a surprise for the site being buggy, but I still don't know why I saw it. I brought this up to support. It was never addressed or offered again to me. They did not have the solution to my login problem and gave me another reason to take issue, that their mobile site was "somewhat faulty." I was not using the mobile site. I determined my own solution and relayed this to them in case other people had this problem. I received no apology for my troubles or thank you for my help. I still placed my order on 10/16. After a week of no communication, I logged into my account to see that my order was still "in process." I had to contact support again to question when the items would be shipped and inform them that I needed them for Halloween. I was given this answer: "These items will ship Monday. As we have wound down from summer, swimsuit sales have gone down, so they’re availability sometimes takes longer than usual." Nowhere on the product description nor checkout does it say that the item is back-ordered, out of stock, or from a drop shipper, etc. If they sent the items out on Monday, that would have been on 10/19. This company is located in California. I expected that my items would arrive in plenty of time for Halloween, especially since this is not the focus of the business. I was unable to use the 6 identical items I ordered to complete a costume I was selling b/c they did not arrive in time. The package arrived on 11/7, almost 3 weeks after it was supposed to have shipped. I ordered many items online this Halloween season, avoiding out of country shippers when possible. However, I had a Chinese shipper contact me about an issue, agree to wait for a new batch of the product, and still send it to me quicker than a domestic seller. Although I liked many products on this site and my product quality is good, I will hesitate before purchasing again from LolliCouture."
"Love the site but whoever ships needs to do a better job at making sure the correct items go out. "
"I ordered 2 pair of boots that were both size 9. One was a perfect fit and one was too small."
"The costume I ordered on October 26, 2015 was to be delivered by two day air. It arrived October 31, 2015 which was too late for the party I wanted this item for. When I contacted Lolli Couture about a refund they refused to take the item back...I was told that item required a 3-4 days processing time before it would be shipped. If that was the case why was I not told that when I paid the $20 fee for two day air shipment? I would not use this company again for anything."
"because u pay for ups and later ur mailman is drop off ur package"
"I ORDERED 10 DAYS B4 MY TRIP TO MIAMI AND RECIEVED MY THINGS THE DAY B4 I FELT VERY LUCK UNTIL I OPEN THE PACKAGE AN MY SANDALS SWIM SUITS AND BLOUSES WERENT IN THE PAKAGE INSTEAD IT WAS A LIST OF ALL 15 ITEMS &STATING THAT 8 OF MY ITEMS WERE BACKORDER I HAVE YET TO RECEIVE THESE ITEMS ITS BEEN 20 DAYS IN ALL"
"quality was good and delivery was prompt! Very satisfied."
"It was wonderful love my boots since my ladt order have ordered again. Thanks"