ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2014-09-25

"Tech support leaves a lot to be desired"


Verified
5/5

2014-09-25

"Works great. We use dual cameras, no trouble monitoring both or alternating between."


Verified
5/5

2014-09-25

"Quality products and superior service, I am very satisfied and will be a returning customer as well as referral to friends and family."


Verified
5/5

2014-09-25

"system works flawlessly !"


Verified
5/5

2014-09-25

"I think they are a great company. Ordering is quick and delivery is great. My customers love the cameras and the price I can offer. I will continue to use for all my jobs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2014-09-25

"Initially everything was perfect. We invested in more cameras to use the device to the best of our ability, and now the monitor screen doesn't work at all. The charge used to only hold for a very short period of time, but now even plugged in it will only turn on for a second. Waste of a lot of money!!!"


Verified
5/5

2014-09-25

"100% satisfy with technical support and customer service.
Very happy with NVR system and 8 HD 1080p cameras.
I feel safe since the my NVR system installed
"


Verified
3/5

2014-09-25

"It took two shipments til we got one that worked . Other than that it works great thanks !! "


Verified
4/5

2014-09-25

"Performs well but did have a connection to electric that went bad after 2-3 months. Otherwise, day and night my cameras work well."


Verified
1/5

2014-09-25

"The wireless range on these cameras seems to be no further then 10 feet. Also, They constantly loose connection."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-09-25

"Ordered extra coax cable. Prompt service."


Verified
5/5

2014-09-25

"Items arrived as promised."


Verified
4/5

2014-09-25

"I like the screen, the size, and really everything about the technology; however, the battery dies so quickly it would be nice to be able to improve that. "


Verified
2/5

2014-09-25

"Numerous calls required to support. Slow response. Tickets closed by Lorex without resolution. Long waits on phone to get a live individual. No evening phone access. Monitor failed almost immediately. Backordered, waited to receive. No notice on when replacement was on the way until I called back. Wireless cameras and monitor have pitifully short range. Cant routinely pick up a camera from my first floor great room to my front door- no brick, fireplaces, other unusual impediments- just drywall and a front door. At most 60 feet. Overwrite feature is misleading as simply stops if memory exceeded during the scheduled on time, and wont overwrite until the next day begins. No within the record time overwriting. Id send it back if I didnt have holes in my house from the camera install and $300 in install costs from the electrician. "


Verified
5/5

2014-09-25

"Lorex helped me select the items required for the project and supported me through the installation process. The system worked great and my customer loved what he purchased."