ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Lovesac User
5/5

2017-09-28

"I love this store. I want everything you guys have to offer. I am eventually going to grow a sactional and I really want a sac as well. Both of these are so comfortable."


Lovesac User
4/5

2017-09-28

"Good: Love the ability to mix,match, customize my sactional. Once built they are very, very comfortable.Bad: The build/installation takes longer than anticipated. No email delivery/tracking email was sent out.Although I did have an issue the staff stepped up to fix it."


Lovesac User
5/5

2017-09-28

"Taylor at the Valencia store is great. We've worked with her before and she's so knowledgeable and helpful!"


Lovesac User
5/5

2017-09-28

"Extremely friendly and knowledgeable staff"


Lovesac User
5/5

2017-09-28

"Loved everything about it, still haven't received our sactional yet !!"


Lovesac User
5/5

2017-09-27

"I was very satisfied with my experience and cannot wait to make my next purchase."


Lovesac User
5/5

2017-09-27

"I just rated this on my first visit this year (the purchase of my sac) The replacement was nice and took care of our requests. Where she lacked was cross selling and up selling. I went home and sold mself on the squattaman. Saying why didn't we get that. In sales, you want customer service, but asking questions and suggestions will make the most of the opportunity for all parties involved. If she sold/suggested to me the benefits we would have purchased on the initial visit. For many customers that would have been a lost opportunity. Now, I had to make another trip to the store to pick up the item. The gentleman in the store hat day had a good positive vibe and was actually who I spoke to the day before and held the item for me."


Lovesac User
5/5

2017-09-27

"I am looking forward to receiving my sactional. It is expected to arrive anyday now. I know it will be wonderful. The versatility will be a welcomed relief and knowing that all the covers are washable and changeable gives me so may options since I like to change things up on occasion. The staff where I made the purchase was wonderful. Thw store was clean and tidy. We were able to climb on the furniture and even take it apart so we would know what to expect when arrives at home. I am looking forward yo purchasing more pieces in the future. So far, it have been a wonderful experience."


Lovesac User
5/5

2017-09-27

"I really enjoyed the product. The seats were surprisingly comfortable."


Lovesac User
5/5

2017-09-27

"It was a unique concept,liked it a lot. Was not at all aware of this innovation."


Lovesac User
5/5

2017-09-27

"Very pleased with all aspects of my interaction with the product and personnel. I'm excited about my purchase and thrilled about the flexibility with the pieces I've gotten as well as future options to add pieces."


Lovesac User
5/5

2017-09-27

"We went into LoveSac on a whim. We were in the market for a couch and did not expect to be interested in a Sactional. But it was perfect! Versatile, durable, and very comfortable. Peter, the sales associate we worked with, demonstrated how to assemble it and the various configurations we could make. We very much look forward to the delivery of our new couch and hope to be longtime LoveSac customers."


Lovesac User
4/5

2017-09-27

"Great product and sales staff."


Lovesac User
5/5

2017-09-27

"Walking through the store it was like walking in a warm friendly home! The associated was very friendly and helpful. I am so happy about my lovesac!"


Lovesac User
4/5

2017-09-27

"Great experience with sales associate following up with phone calls to make sure we were kept upto date on all aspect of our purchase."