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Chance of future purchase:
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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified Lovesac Shopper
Verified
5/5

2017-08-21

"Very nice environment to shop without pressure to purchase. Will be buying more pieces in the near future."


Verified Lovesac Shopper
Verified
5/5

2017-08-21

"I first researched about lovesac after seeing them in numerous videos. After researching and finding interest in buying a bean bag, I showed my mother to see her thoughts and if it was okay, she loved all the stuff on the site and is planning on buying furniture from here for our new house. Although, she would like to try them out in person first. So far online our experience has been perfect and we hope the experience will continue to be great if we order. We will definitely be buying on our next visit to the U.S as we live in the middle east at the moment."


Verified Lovesac Shopper
Verified
5/5

2017-08-21

"Lovesac makes it easy for me to have the couch I want, even though I have a farm of animals and children! They're thorough in explaining fabrics and which to stay away from for my family. Couldn't be more thrilled."


Verified Lovesac Shopper
Verified
5/5

2017-08-21

"Have not received our products yet so it's difficult to determine if I am satisfied with them.I'm hoping it will fit our needs."


Verified Lovesac Shopper
Verified
5/5

2017-08-21

"Great! I love when you have sales! I want to keep adding to my sactional!"


Verified Lovesac Shopper
Verified
5/5

2017-08-21

"The employee, Sven, advised us that he would call us to confirm our shipping request the following day. He did not call us. Two days passed and still no call. I called him and he said that he had been busy. Sven did not have any information for us and said he would call back the following day. Of course this wasn't true and to this day he has never called us back. Another employee called a few days later and left a message. I must say, the product is outstanding; however, the follow up has been awful and disappointing. It seems like the employees have been trained to get the sale by using great customer service and then once the sale is complete, service goes out the window."


Verified Lovesac Shopper
Verified
5/5

2017-08-21

"First time I have ever seen or heard of this store. Found it was what I was looking for at the time."


Verified Lovesac Shopper
Verified
4/5

2017-08-21

"we love our sofa which fits in so neatly into our TV room. I would shop there again in a heart beat! thank you!"


Verified Lovesac Shopper
Verified
5/5

2017-08-21

"I went to the Oakbrook store in IL, and Rachel was extremely friendly and helpful with my purchase. I was very pleased to have a sales associate walk me through the entire process and was able to answer all my questions. She was the deciding factor for my purchase that day. I really appreciate it. Thanks"


Verified Lovesac Shopper
Verified
2/5

2017-08-20

"Took a while to find the price,then I was done. Way overpriced."


Verified Lovesac Shopper
Verified
5/5

2017-08-20

"I love love sac they are slightly pricy but pay for themselves in the long run. I.e. my grandson vomited all over my sectional and all I needed to do is wash the covers. I like the way the covers fit. The pieces look like regular furniture not slip covers"


Verified Lovesac Shopper
Verified
3/5

2017-08-19

"The site was well set up and the products look beautiful and comfortable. However the prices seem a little high"


Verified Lovesac Shopper
Verified
5/5

2017-08-19

"I had a positive experience with Lovesac. I would not buy furniture online I want to see it in Sydney! the Lovesac store provided that opportunity with a non- intimating atmosphere"


Verified Lovesac Shopper
Verified
3/5

2017-08-19

"I love the lovesac products but the price isn't commensurate with what you're getting. I got a similar couch for 1/5 the price. Quality isn't as good but I can replace that couch 5 times before breaking even so it isn't worth it"


Verified Lovesac Shopper
Verified
4/5

2017-08-19

"The Lovesac Stores are always fun to visit and the sales people are always courteous and knowledgable."