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Verified Lovesac Shopper
Verified
5/5

2017-08-16

"Great site! Easy to use and helped me to find what I was looking for."


Verified Lovesac Shopper
Verified
5/5

2017-08-15

"Really great experience, was well taken care of and everything that I informed about happened. No surprises."


Verified Lovesac Shopper
Verified
5/5

2017-08-15

"Was excited to get a free piece in the mail and excited to see what all the buzz is about"


Verified Lovesac Shopper
Verified
5/5

2017-08-15

"It was really good. I look forward to making additional purchases in the future."


Verified Lovesac Shopper
Verified
4/5

2017-08-14

"It was very interesting. It seemed like there is a lot to learn about how it works and how to get what I need."


Verified Lovesac Shopper
Verified
2/5

2017-08-14

"Very hard to put together by myself! I had no idea what I had to do until a saw the video! I only watched because when I checked the email I needed to know the time or I would not have know"


Verified Lovesac Shopper
Verified
5/5

2017-08-14

"It was an excellent experience"


Verified Lovesac Shopper
Verified
5/5

2017-08-14

"Fantastic! We'll be coming back again in the future"


Verified Lovesac Shopper
Verified
5/5

2017-08-14

"As an owner of both a Supersac and a 5 Series Sactional, I am in awe at the durability of the product. I intend to purchase more Lovesac products when I have the space and money available to do so."


Verified Lovesac Shopper
Verified
5/5

2017-08-14

"In one word - Incredible!! My sales associate, Brad, was very friendly, knowledgeable, patient, and extremely helpful. He took the time to listen to my needs and made recommendations/suggestions based on those needs. I never felt rushed or pressured at any time. He even called to let me know that my Sactional order was ready to ship, had been issued a FedEx tracking number, and told me when I could expect it to arrive. Since I hadn't received an email with that info yet, I was very grateful for the call. Wow! Excellent follow up and exceptional customer service! I couldn't be happier with my store experience and you've made me a customer for life."


Verified Lovesac Shopper
Verified
4/5

2017-08-13

"The order process is extremely slow. It took 3 business days to confirm my order made in the store. The communication emails could be better."


Verified Lovesac Shopper
Verified
5/5

2017-08-13

"good, never been there before."


Verified Lovesac Shopper
Verified
4/5

2017-08-13

"Similar to previous experiences while visiting LoveSac in King of Prussia since 2012, I was greeted with courtesy and friendliness without overbearing salesmanship. An associate provided me assistance with the items I desired, identified a shipping timeline, and asked me if any additional assistance was needed. Meanwhile, another LoveSac associate contacted me with tracking information and expected date of delivery several business days later. The latter simply reinforced the accuracy of information provided by the store associate at KOP. I appreciate credible communication and LoveSac provided it, again. Finally, the products received were precisely those ordered in the store. The quality continues to be excellent and adds to an ever expanding entertainment area furnished by LoveSac."


Verified Lovesac Shopper
Verified
5/5

2017-08-13

"We're Lovesac customers for life now! We've visited the Stonestown store twice in the last year and both experiences were impeccable. The staff is incredibly helpful and knowledgeable."


Verified Lovesac Shopper
Verified
5/5

2017-08-13

"Ed and Vi knew what they were talking about!"