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Verified Lovesac Shopper
Verified
5/5

2017-08-19

"It was quick and easy. In and out, and I got want I needed!"


Verified Lovesac Shopper
Verified
5/5

2017-08-19

"It was fantastic from start to finish."


Verified Lovesac Shopper
Verified
4/5

2017-08-19

"Fine. I'm looking for the footsac to be on sale. I bought one in July at full price as a gift after watching weekly for them to go on sale, and being told that do so every 3 months... Not true!!!"


Verified Lovesac Shopper
Verified
5/5

2017-08-19

"I had an easy time using it."


Verified Lovesac Shopper
Verified
5/5

2017-08-18

"Shopping at Lovesac was a great experience. The staff was friendly and knowledgable and the store was kept clean. Certainly a task with so many people coming in to sit on furniture and kick their feet up on ottomans. Overall the space is rather small, but they do a good job of organizing the sactional and sacs to accommodate. A number of people of all ages would stop in to simply sit on the furniture and take a load off (the store is in a mall, after all), and the staff treated everyone as a potential customer but recognized and cheerfully spoke to those who were clearly just there for a quick sit. That said, even with the constant flow of traffic, we never felt as if we were being ignored for another customer. Very professional"


Verified Lovesac Shopper
Verified
5/5

2017-08-18

"Overall the experience was good. It was a little disappointing to have to wait for our items to ship, but shipping for us was free and quick."


Verified Lovesac Shopper
Verified
5/5

2017-08-18

"As stated previously, up until my recent visit my experience with LoveSac has been terrible. Online and phone representatives are rude and unhelpful to the point that I filed a claim with the Better Business Beureau to resolve a previous issue. This type of service has kept me from making any additional purchases thus far"


Verified Lovesac Shopper
Verified
5/5

2017-08-18

"I thought it was good. The store looked nice and the atmosphere was pleasant."


Verified Lovesac Shopper
Verified
4/5

2017-08-18

"I'm frustrated that my couch was ordered 11 days ago (all simple or default choices of fabric and cushion) and I still do not have a shipping label. 2 weeks is a long time for nothing to happen."


Verified Lovesac Shopper
Verified
5/5

2017-08-18

"It was amazing. The people from the Tysons Corner branch recognized me even through I live out of town in Dubai. They were very helpful in helping me make my purchase of a new cover for my SuperSac"


Verified Lovesac Shopper
Verified
5/5

2017-08-18

"First time visitor and loved what I saw and the ease of the web-site. I plan to be a customer."


Verified Lovesac Shopper
Verified
5/5

2017-08-18

"We love Lovesac! From the moment we first learned about sactionals and had an opportunity to sit on some at the Inwood theater in Dallas we were hooked. We originally purchased 4 bases, 5 sides and a movie sac in 2011. This year (2017) we bought another standard base, 2 wedge bases, 2 roll arms and another standard side. The older sactionals matched up perfectly with their new counterparts and no one can tell which parts are new and which parts are six years old. You can believe the hype when it comes to these products; they are built to last and worth every penny!"


Verified Lovesac Shopper
Verified
2/5

2017-08-18

"I couldn't find the Supersac Insert. I did not want to purchase a cover. Ry at the Mall of America is very rude, so I wanted to order it online."


Verified Lovesac Shopper
Verified
5/5

2017-08-17

"very good experience with the product selection and ordering process."


Verified Lovesac Shopper
Verified
1/5

2017-08-17

"Did somebody forget to check if the mobile app actually loads/works before it was released?"