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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified Lovesac Shopper
Verified
5/5

2017-07-31

"Fantastic. I was not expecting a no-strings-attached promotion like I received, and I am very happy with the service provided and the product received!"


Verified Lovesac Shopper
Verified
2/5

2017-07-31

"I do love the products but they seem to be overpriced. Unless i fall in love with my most recent purchase i dont know if i will by again. I would like to try out some other products before fully commiting to buy another lovesac"


Verified Lovesac Shopper
Verified
5/5

2017-07-30

"Very impressed. We can't wait until our coach get delivered this week."


Verified Lovesac Shopper
Verified
1/5

2017-07-30

"General experience was pretty awful. My information was lost after we made the order, which was kinda problematic since I needed the Lovesac shipped to my residence. I called 3 times in the following week, and every time was greeted by someone mentioning that they didn't know what was going on with my order, but that they would call me back. I never got a single call back. After another call, I found out that they had cancelled my order out of nowhere (on who's instruction??). I had the order redone, and a week later, we called asking for any kind of update and received nothing. No one apparently seems to know where the Lovesac is or when it should arrive."


Verified Lovesac Shopper
Verified
5/5

2017-07-30

"Love the product - durable and easy to care for"


Verified Lovesac Shopper
Verified
5/5

2017-07-29

"I live nearby and often swing by the store. I always have a great in store experience. Unfortunately my purchase doesn't reflect what I experienced by going in store. I found the displays very fluffy and comfy. My pillow sac does not feel the same as in store. I sink all the way through to the hard floor. I wish that the associates could let me know ahead of time if their display models had extra filling inside. So I can be sure to buy more filling at time of purchase."


Verified Lovesac Shopper
Verified
5/5

2017-07-29

"Love the product; a little discouraged about defective parts."


Verified Lovesac Shopper
Verified
5/5

2017-07-29

"Great experience. I'm not someone who is overly concerned with the quality of customer service when making a purchase, so I don't know what most people say here. But I definitely think they did a good job!"


Verified Lovesac Shopper
Verified
5/5

2017-07-29

"I had so much fun shopping in Lovesac. Buying furniture can be a daunting experience but love sac and Ryan made it fun and painless, laughing and joking around while still understanding my needs. I'm so excited for my new couch!"


Verified Lovesac Shopper
Verified
5/5

2017-07-29

"Wish stores were big enough to set up the bigone"


Verified Lovesac Shopper
Verified
1/5

2017-07-29

"A product that does NOT live up to expectations."


Verified Lovesac Shopper
Verified
4/5

2017-07-29

"Great! Love the mini sectional pieces."


Verified Lovesac Shopper
Verified
4/5

2017-07-28

"I loved the products but they were too expensive for me as a college student."


Verified Lovesac Shopper
Verified
5/5

2017-07-28

"Too expensive for a bean bag"


Verified Lovesac Shopper
Verified
1/5

2017-07-28

"It is made in China and I find that sad."