"It was amazing although some items cost to much"
"Great - interesting concept that will work for our home"
"Good, but they told me I'd receive the item in a week. Did not happen. I called and talked to them and they said they didn't know when it would ship or when I would receive it. This is unsatisfactory. I want the item because my son is having back surgery on 7/5 and we thought it would really help him. I'm concerned that we will not receive it in time."
"So great!James took the time to show me how the pieces went together and rearranged the floor model to the set up I was wanting. When I came back a second time he did it again to show my teenagers and showed them how easy it was. Hey was so very helpful!!"
"We had a wonderful experience with LoveSac. I found that all of the products are of high quality. This Pillowsac was our second purchase from LoveSac our first was a Supersack seven years ago and we still really enjoy it. We are looking forward to purchasing some accessories in the near future. LoveSac great products."
"Very good, had a better understanding of products, prices, promotions, etc"
"The store provided great lay out and ideas. We liked the family friendly environment and my kids enjoyed taking apart the kids sactionals."
"I wish you would bring back the replacement sac filling that you used to be able to purchase."
"Great products, helpful associates"
"Great experience so far, although, we do not technically have the product yet."
"I loved my shopping experience when I visited the store. We were greeted as soon as we walked in but not in an aggressive manner. The sales associate answered all my questions and let us know of the current promotion that they were having. I told him that we needed to think about and would be back later if we decided to purchase it and he respected my reply. There's nothing more frustrating than feeling pressured to buy something! Overall, great experience."
"Lovesac is awesome! Ever since I was a child with a Sac, I have wanted a Sactional!"
"It was a great time, there's so much to choose from it was a bit overwhelming but the customization is an incredible selling point and the ability to upgrade over time has me fairly sure I will be purchasing a sactional one day"
"Delivery process was not good. One item was missing, boxes came in two shipments, which was not an issue, but the tracking mechanisms received by Lovesac and FedEx were not accurate. Had to just wait til everything came in and then see what was missing. Two of the boxes came damaged, one where the hole was such that you could touch the fabric. Considering how much money we paid for the units, the quality, process, return service, etc was not that great. If you want to see great quality service, look at the Container Store."
"Sent me the wrong items. Still working on trying to get this resolved. Having a hard time recommending this product to anyone"