"Our experience at your Kenwood location was absolutely phenomenal! Tyrone was a wonderful sales associate. He was able to answer all of our questions and help us out with not only finding the right sac for us but great at helping us get everything else for it! I highly recommend them!"

"I really like the lovesac,I am happily recommend to my cousins n colegues."

"It was good but my sac came unsipped which made a bit of a mess"

"I saw a Lovesac sectional at my friend's house. She asked me to take a look and seat. It is a wonderful sofa with many ways to arrange. So I went to the store in Boca raton and inmediatly fell in love with everything. Sharon helped with great ideas..."

"Sales associate did not seem interested in me until I showed serious interest in the item"

"it was great. i needed new covers and found some to buy."

"Great experience. Very friendly staff and no buying pressure. Answered all my questions and didn't waste my time. If the product proves itself over time, I'll definitely be back."

"It was a pleasant experience overall. But the furniture was too expensive."

"We visited the store one time prior to the date related to this survey. We purchased a sactional at that time with 5 sides and 5 bases. The next morning, the associate called us and stated that she inadvertently only ordered 2 covers- one for a side and one for a base- so the additional set of 4 covers would be an additional $1200. At that time I paid for the additional covers over the phone. When we received the shipment for the additional covers, they were the wrong color. Were told at that time that we should return the covers to the store using a shipping label that was emailed to us and that the correct covers would be expedited to us. At this time, we have yet to receive the correct covers nor any information regarding a time frame that we can expect them to arrive. I struggle with the use of the term expedited- in the case of our original purchase we were told to expect delivery in 1-2 weeks. I would have hoped expedited would have fallen on the short end of that time frame. We are 8 days from the time of the new order and have still not received the correct covers."

"Tell more about the founder."

"The experience has been great so far! Looking forward to getting my sac's cover so my Lovesac will be complete!"

"As I mentioned earlier I made my purchase over the phone and did not step foot into the store so a lot of these questions do not apply to me. The interaction I had with the associate was Helpful and friendly"

"I really enjoyed my experience"

"I don't have enough money to buy one but I'd love one"

"Good, would have been great if I wasnt told the couches wouldnt be on sale after july then 4 days after I make a purchase, not only do y'all give a free wedge seat but you also still have the 20% off which isn't fair"