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Product & services pricing
3.47/5
Chance of future purchase:
3.73/5
Shipping & packaging:
3.99/5
Customer service:
3.73/5
Return/Replacement policy:
3.83/5

Verified
5/5

2023-12-14

Excellent response

"When ordering I forgot to put my name on and received a fast response and took immediate care "


Verified
5/5

2023-12-14

Excellent product and shipping experience!

"We ordered a holiday gift set for our manager. It arrived quickly and the succulent was fresh and healthy. The recipient was surprised and delighted!"

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Verified
1/5

2023-12-14

Your Delivery Services Hurt You

"Unfortunately your delivery service has made my experience with you horrible simply because of the fact that the merchandise was not received in a timely manner embarrassing me for a Holiday party today because I have no gifts to hand out as everyone is showering me with gifts. Resending the package for a delivery by 9:00 pm tonight does me no good. So upset right now. Make sure I am not charged for the shipping of $35.95 on this! I see I wouldn't get a refund only a store credit so you force me to take these late gifts. As adorable as your site is I won't be back"


Verified
5/5

2023-12-14

Loved seeing your products. One of the books and a cactus arrived to my granddaughter and it’s beautiful on the family dining table

"So much to choose from enjoyed shopping."


Verified
5/5

2023-12-13

Very satisfied

"The site was very easy to use . The package came quickly. The packaging is excellent. Most importantly the cactus is beautiful and very healthy. "

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Verified
5/5

2023-12-13

Walt

"Great product, healthy succulent."

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Verified
5/5

2023-12-13

Easy ordering!

"I’ve had a gift sent to a friend of mine. Can’t wait to hear how she received the order! "

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Verified
5/5

2023-12-13

Easy process, lovely selection!

"It was very easy to peruse your attractive website and select the right items for my friend's housewarming gift. She loved it! "

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Verified
5/5

2023-12-13

Thanks for an easy memorial gift

"Sending a remembrance gift for a friend is never easy, but Lulas helped to not add stress to an already difficult time. Thank you!"

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Verified
5/5

2023-12-13

Holiday Gifts

"Excellent and convenient.
Great experience.
"


Verified
5/5

2023-12-09

Easy and high quality

"The recipients loved it. I’ll use the service again "

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Verified
5/5

2023-12-09

Absolutely Stunning Urban Garder (Christmas version)

"Decided on a garden loved the square shape and size, picked the Christmas Urban which had a nice discount/promotion. Ordering was easy, recevied plenty of notification/status emails regarding the process of my order. Arrived via UPS in great shape...even though the UPS driver left my box on it's side...he prob had no idea. Opened up my garden, wrapped so well, fresh and beautiful flowers, easy to follow instructions too. I'm so happy with the square garden, the size, the colors, the different textures in the plants selected. I love specialty items, this Urban Garden is so incredible. Thank You So Much! I can't wait for an opportunity to gift this garden or any of the other options! So fab I posted on my IG acct lala2two"


Verified
5/5

2023-12-04

Perfect gift

"I purchased the birthday set (succulent and candle) for my environmentally conscious sister. She loved it.!"

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Verified
5/5

2023-12-03

Super excited!

"Easy to navigate and I can’t wait for them to arrive "

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Verified
2/5

2023-12-02

Disappointed

"Paid for a day delivery (it was for a funeral). Today is day 4 and it still hasn’t been delivered. Very disappointing. "

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