"My overall experience with Malibal was pretty good. They called me personally to make extra sure that I was indeed the one ordering the laptop and not somebody else who had stolen my credit card. I thought this service was incredibly kind of them to do. The laptop was then immediately shipped and arrived just on schedule. The only issue that I had with the laptop though was that a plastic panel above the keyboard was fairly loose and had a tendency to pop off by itself (I managed to fix it myself however). Some people might find that inexcusable but I was so content with the laptop that I didn't hold it against them. Not everybody is perfect! Even so, their customer support was very kind and fast responding when I raised the issue. As of now, the laptop runs perfectly and I am amazed that I got the amount of features and specs that I wanted even at the low price that they offered."
"I had a great experience with Mailbal. Once the payment cleared, the turn around time for them to ship my laptop was about 24 hours.
The actual laptop is a beast - extremely well designed and everything is solid and works beautifully.
Very impressed with the service as well as I had been in contact with them regarding pre-sales questions and they were extremely quick in their responses and very personable.
Recommended =)"
"Smooth as silk. Order arrived a week early. No problems with loading Windows 7. Have my Samsung series 8, 55 inch tv connected to it. 2D/3D is awesome.
The laptop was very carefully packed. Dark and mysterious build. Large and ugly? maybe, but it kicks ass!!! Is it too heavy? Maybe for some but if you're like me who once used to cary a Gimpy (GPMG) or M60, this babe is as light as a feather and built for pleasure
MALIBAL ROCKS!!!"
"Awesome...communication was great with the company, shipping was very fast for shipping a built laptop across the country, and so far I'm incredibly happy with the product itself."
"Great company, helped me resolve all my concerns in a timely manner. I had told Malibal it was very important that I receive my laptop before I went out of town the following week. The representative told me the average time it took for them to process the computer and ship it was 4 days. I was then surprised when I received an email just 3 days later from UPS saying they received my computer and it was on the way. It goes to show you how well Malibal treats their customers.
Thanks Malibal! =)
Edit: I just received my laptop (Lotus P151HM1) today and after opening it up, the laptop exceeded my every expectation. One of my concerns was how the logo looked on the laptop, and it looks sharp and is on there well. I also would like to say that the design of the laptop feels very solid and not flimsy. The Lotus P151HM1 is replacing my old G73JH notebook by Asus that I actually purchased last year. I don't have a single regret with choosing Malibal over the other main brands like Asus. I will definitely be shopping with Malibal again in the future.
For those who are spending hours upon hours reading reviews and trying to find the right laptop, just like I was last week, BUY THE LOTUS P151HM1!!! =) You know it's the right decision!"
"Awesome computer. I was a little nervous about this purchase, since it was the most I'd ever spent on a laptop and their dead pixel policy has a minimum of six or something. Better than Newegg, but, well, that's why I don't buy monitors from Newegg. Anyway, dreading that I'd have a dead pixel (or five), I paced and waited for the laptop to arrive - which was actually pretty timely, by the way, despite some other reviews here - and it came without a single dead pixel. So far I've just been loving this Satori.
Also, Malibal was the only company I found that let me order a laptop without a damn OS. God, it's annoying having to pay out the ass for a crappy version of Windows when you know people that work at Microsoft and can get you ultimate on the cheap.
I suppose the one drawback would be that they charged quite a bit for the use of UPS Ground, which doesn't seem right to me. Still, it got to me unharmed and with nice extras like a case and well-organized driver disc. Woo!"
"The service that Malibal provided for me was excellent. I ordered my notebook computer and even before that, I had many questions about several things that they answered in a short amount of time. They are helpful, polite and extremely generous with what they offer. My order was on the 19 and I got my laptop on the 25th which was really fast, considering I'm in Canada. The laptop itself is amazing for the price and has been working without any hiccups what so ever.
I highly recommend Malibal to anyone looking for a great laptop for gaming or in general as they're price is very hard to beat from any other competitor. "
"Everything went perfectly smooth. Great communication and they even shipped a day earlier than expected."
"MALIBAL is an incredible company to buy from! They are helpful every step of the way and are a company that I will most likely buy from again!
They processed my order very fast too. TO order a laptop from Dell with custom specs would take at least 2 weeks to get the order READY. MALIBAL was able to process AND ship it within 5 days. EXCELLENT service!
Note: I gave them 5 Stars for cost. That may confuse people since this is a $1300 laptop I bought. My logic is, for what is inside the laptop and the incredible build quality it has, you would be very hard pressed to find it for that price. It could easily be sold for a LOT more!"
"Friendly staff, lowest prices, hopefully a stable and reliable laptop :) i'll definitely be a return customer :)"
"For the longest time I relied on Dell for my laptop needs but I wanted a new laptop that packed a punch for gaming. I looked into a few reseller of Clevo based laptops, Alienware, and Asus, and Malibal truely took my vote for best laptop company to rely on. They provided the lowest price and their customer service was superbly fast (2 hours reply) and since the customer service is based in Nevada, I can call them knowing that I wont have any accent issues as I had very difficult time talking to the India based Dell customer service. The shipping was fast with tracking, and I have yet to have any problems since I received my laptop 1 month ago. I have pushed this laptop with the latest game which attests to the quality of Clevo laptops by Malibal. There isn't much to say since Malibal has been great with their service and laptop build. I will make my next laptop purchase from Malibal in 3-4 years from now when this becomes obsolete."
"My experience was very good. I am satisfied with my laptop that I got but I ended up doing an exchange because I wanted a blu ray player and the upgrade to 750GB drive. I was able to contact customer service and they responded quickly. I am satisfied with Malibal and I would recommend them. "
"Malibal has great customer service; they were able to answer all my questions promptly. I'm very satisified with their product...I purchased the Lotus P151HM1 and it's terrific!"
"MALIBAL has excellent customer service before and after the purchase of your laptop; I'd recommend them to anyone!"
"My experience was extremely positive. I had problems with sending an echeck through paypal and malibal helped me at every step. My computer is AWESOME and I am very happy with my purchase. "