ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified MONI Smart Security Shopper
Verified
5/5

2018-05-07

"The young Lady was very friendly and nice, and very helpful.i had to go to the store to get batters. And she gave me one hour so that she could call back and she did. Some one like her you need to keep. She done a very good job.. Thank you"


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-07

"The agent knew how to fix the problem and also corrected another problem as well."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-07

"No complaints. Representative was great."


Verified MONI Smart Security Shopper
Verified
4/5

2018-05-06

"Technician was able to get the beeping turned off and got us the phone number of company to come to the house and do the needed repairs"


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-06

"The reps answered all my questions very professionally."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-06

"Were very willing to help resolve the fault problem appearing on screen"


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-06

"Contact was knowledgeable and professional."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-06

"I am leaving the area for about 5.5 month and wanted to test the batteries. They are all working now but I could not find out whether any battery was low. I have someone watch our home but he can't fix the alarm system. So I had to know how low the battery were but that information isn't available."


Verified MONI Smart Security Shopper
Verified
3/5

2018-05-06

"He phone system does not have all the options so you have to be out on hold more than once and that is frustrating."


Verified MONI Smart Security Shopper
Verified
2/5

2018-05-06

"Quit raising your prices every time you get bought up."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-06

"Your techs are knowledgeable"


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-05

"Fine. In retrospect, I'm not sure the dates the representative gave me for Moni billing my credit card are accurate or made sense, but I didn't retain my notes."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-05

"I have had my service for four years and needed help only twice. Each of these was responded to immediately."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-05

"Very pleasant, met our customer service standard. Professional, courteous, patient, clear diction, casual conversation pace."


Verified MONI Smart Security Shopper
Verified
5/5

2018-05-05

"It was great Customer service representative informed me that setting up auto pay would give me a $25 credit which would take care of my April bill and I thank them for bringing that to my attention"