"The young Lady was very friendly and nice, and very helpful.i had to go to the store to get batters. And she gave me one hour so that she could call back and she did. Some one like her you need to keep. She done a very good job.. Thank you"
"The agent knew how to fix the problem and also corrected another problem as well."
"No complaints. Representative was great."
"Technician was able to get the beeping turned off and got us the phone number of company to come to the house and do the needed repairs"
"The reps answered all my questions very professionally."
"Were very willing to help resolve the fault problem appearing on screen"
"Contact was knowledgeable and professional."
"I am leaving the area for about 5.5 month and wanted to test the batteries. They are all working now but I could not find out whether any battery was low. I have someone watch our home but he can't fix the alarm system. So I had to know how low the battery were but that information isn't available."
"He phone system does not have all the options so you have to be out on hold more than once and that is frustrating."
"Quit raising your prices every time you get bought up."
"Your techs are knowledgeable"
"Fine. In retrospect, I'm not sure the dates the representative gave me for Moni billing my credit card are accurate or made sense, but I didn't retain my notes."
"I have had my service for four years and needed help only twice. Each of these was responded to immediately."
"Very pleasant, met our customer service standard. Professional, courteous, patient, clear diction, casual conversation pace."
"It was great Customer service representative informed me that setting up auto pay would give me a $25 credit which would take care of my April bill and I thank them for bringing that to my attention"