"Overall, a really well assembled piece of technilogy. It runs great, I'm looking forward to using it for what I've intended it for!"
"This is my first bare bones kit I read the reviews on this company and
they had very good ones. I have only had a few hours with my build and everything is as good or better than expected. "
"I've ordered 2 desktops from MagicMicro in the last year and both times were simple and easy. Build and delivery times were as promised and I couldn't be happier."
"Very good job!
They kept in touch, answered my phonecalls, have an ongoing issue with a component which I expect will be resolved accordingly.
Thanks!"
"I've purchased a lot of computers from Magic Micro. I keep coming back because they really stand behind their products.
With this order, apparently there was some damage in shipping that caused the machine not to boot. Magic Micro promptly responded to me with a real person that offered me some troubleshooting suggestions before we determined the best thing to do is to send it back. They issued an RMA that day and I'm expecting a new machine shortly.
I will definitely buy from them again. Their customer service people actually speak English, are very helpful, and offer the kind of service I value."
"Appreciate the personal contact to work out a few bugs on my order
"
"Quick service, product shipped complete and assembled professionally. "
"would have been nice to know that i had to buy the operating system with it and then the graphics card to had to buy them both seperate costed me and extra 250 if your going to buy a computer from here make sure you find a graphics card preferably a geforce 630 2gb dd3r or better anything lower is not worth it and if youdont want to buy the card for 150 dollars on here goto best buy for 106 same graphics card other then that very very satisfied!"
"Awesome! I ordered a custom computer on Dec 18 and it was at my house on Dec 20! Quick turnaround. No issues! Product is great!"
"Second order I've placed with MagicMicro. They deliver a quality product."
"Worst experience ever! Got my son a computer for Christmas. Worked one week and died! Could not troubleshoot it over the phone so had to send it back. Week later got the replacement-went to plug in the monitor and no video card-its laying at the bottom of the frickin computer. Put it in place..this computer doesn't work. So I am now shipping back this one! they keep blaming it on shipping-tell me how many people do you know that get two back to back shipments damaged by shippers? Cannot tell you how much it hurts to look into my son's eyes again and tell him no computer. Soooo wish I had just gotten it locally-would have gladly spent an extra hundred or so to avoid this much misery!!!!!"
"Shipping just a little to slow."
"System works great. Glad I had them build it rather than do it myself. "
"Very satisfied with the customer service. I even got a phone call letting me know that there was a back order and was given the option to make a change to speed up delivery."
"Configured a computer on their website. Received a call that a GeForce GTX 660 requires a 600 watt power supply. After a few back and forths with the helpful staff, I opted for the higher wattage. Received a well-packaged computer, but the driver disk for my LG Blu-Ray player was a Samsung disk with "SUPER MULTI BLUE" scribbled on it in marker. Not sure what went on there, but the software on the disc was accurate enough. Multi-card reader also was installed without any indication of its manufacturer, in case of the need to download drivers (i.e., I'd not only have to open the case, but rip it out of its cage to see if it's printed on it somewhere).
So...I may have been upsold to a power supply, but the staff did come across as helpful enough. Those more knowledgeable about such things would know better than I. The strangely unofficial software distributed to me was an outright eyebrow-raiser, though, as well as the lack of documentation regarding all the components installed. Computer seems to be running solidly despite these minor nitpicks, however."