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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2019-09-26

Review

"Found part number on line, website and diagrams very helpful, ordering was easy. "

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Rep reply posted 2019-09-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad we made it easy for you. Thank you for the 5 stars!”


Verified
5/5

2019-09-26

"Parts list was easy to navigate and find part needed."

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Rep reply posted 2019-09-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad you found ordering and navigating our site easy! We've put a heck of a lot of work into to make it so. We appreciate the 5 stars!”


Verified
4/5

2019-09-26

It was simple enough

"Entering in the information for the product was simple enough and I found the part I needed instantly."

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Rep reply posted 2019-09-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We try to make our site as easy and uncluttered as possible so you can find your parts fast and get back to your life. Thank you for the compliment and for giving us your business!”


Verified
5/5

2019-09-24

Smiling

"Afraid I couldn't find the part needed, really glad to find it here.
"

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Rep reply posted 2019-09-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're very glad you did! We try our best to offer hard-to-find parts because we don't want to contribute to the landfill. It feels great to repair equipment. Thank you for the 5 stars!”


Verified
5/5

2019-09-24

"Easy to locate needed parts. Ordering straight-forward Price reasonable."

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Rep reply posted 2019-09-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We certainly appreciate your business, your compliments and the 5 stars!”


Verified
5/5

2019-09-23

My problem not yours

"Somehow, I had an impossible time getting this order to process but am now feeling pretty good."

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Rep reply posted 2019-09-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're sorry to hear you had a difficult time ordering...we test our checkout every day and so far, we can't find any problems at all. Either way, we're very glad you completed your order and we appreciate the 5 stars!”


Verified
5/5

2019-09-23

airmail

"hopefully great first time ordering"

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Rep reply posted 2019-09-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We hope so as well! We'll process your order ASAP and if anything is backordered, we'll make you aware of it. Thank you for the 5 stars!”


Verified
5/5

2019-09-23

Hard to find found easy!

"Parts I thought I'd never find were right here easy and organized! Very decent price too. "

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Rep reply posted 2019-09-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We do what we can to offer hard-to-find parts at a decent price so you can repair your old equipment. Thank you!”


Verified
4/5

2019-09-21

Good info slow website

"Pages on website seem to load very slow."

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Rep reply posted 2019-09-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're trying our best to speed up pages every day. Also, make sure your internet connection is solid and that you have the latest version of your browser downloaded. All of these factors (and many others) can affect page load speeds.”


Verified
5/5

2019-09-21

They have the part

"The part needed to fix my harbor freight compressor was in stock and low cost. "

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Rep reply posted 2019-09-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad we had the parts you need. It feels good to repair equipment, right? We try to make that happen. Thank you!”


Verified
5/5

2019-09-20

Super easy

"The website is super easy to navigate and very easy to find the part I needed!"

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Rep reply posted 2019-09-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We think we have one of the easiest website to navigate in the parts business. Thank you for the compliment and we appreciate your order!”


Verified
5/5

2019-09-20

"Ordering was simple. Need to wait and see how the part I ordered works out."

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Rep reply posted 2019-09-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We'll do the best we can do process and ship your order ASAP. If a part is on backorder, we'll let you know. Thank you for the 5 stars!”


Verified
4/5

2019-09-19

hi

"Not all parts in the diagram can be ordered"

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Rep reply posted 2019-09-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Hi! Thank you for your feedback and for the 4 stars! True, there are parts on some models that can't be purchased because the manufacturer has made them obsolete. Unfortunately, there is not much we can do about this in many cases.”


Verified
5/5

2019-09-17

Drew

"Master tools repair very useful and easy to identify parts needed. Very impressive diagrams, that shows you the parts and when you click on them, identifies the parts of interest."

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Rep reply posted 2019-09-18
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for the 5 stars and for the compliments! We've worked hard on our site (and continue to) making it as clean, informative and intuitive as possible.”


Verified
5/5

2019-09-16

EASY

"EASY AND GREAT BACKDOWNS TO FIND WHAT YOU ARE LOOKING FOR"

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Rep reply posted 2019-09-17
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We try to give our customers all of the information we possibly can so you can make an informed purchase. Air compressor parts is what we do. Thank you for the 5 stars!”