"Looking for parts you had them thanks"
"After a day getting the run around I clicked on master tool repair! Easy web site, knowledgeable, helpful, and pleasant help."
“We're very glad you found us! Thank you for the kind words, we certainly appreciate it. As a small family-run and owned business, we pride ourselves on our product knowledge and customer service.”
"Easy to find parts, I hope the repair goes as easy!"
“We hope it does as well! Thank you so much for choosing us to order your air compressor parts from, and for the 5 stars!”
"during purchase a ad for a air hose with a cost of 0.01 came up. i accepted the offer, only to be charged 5.95 at checkout. very deceiving. i then had to go back in purchase and decline offer."
“If you looked carefully at your subtotal, you would see that the $5.95 was subtracted from it. It has "-$5.94" in your subtotal, so it only charged you $0.01, as the promo stated. We're sorry if it was confusing, however. Thank you for your order!”
"High price for a piece of foam!"
“Some parts are surprisingly expensive, you're right. We sell parts for many different manufacturers. Some parts are already priced high to us from the factory and with our standard markup, are expensive. Other manufacturers, however, price their parts very fairly, so it really depends. Thank you for your valuable feedback!”
"I've spent about an hour looking for the right part. The original part (a kit) isn't available anywhere. As it turns out, THIS part (a replacement for the original kit) IS available elsewhere--but nowhere else indicated that it replaces the original kit.
Master Tool Repair listed the replacement kit as a part for MY compressor...and also the lowest price I've seen for the same kit elsewhere. With the savings, I chose FedEx to get it quickly. Thank you!"
“We're very glad we had it available for you, and thank you so much for the positive review!”
"When you make a review, the first box says: 'Give you review a catchy title' so now that i have your attention I'll say this website was the fairest prices for my compressor motor. Sears did not carry any parts for it anymore. The signup process was easy. I just ordered, so I can't speak to delivery or anything else yet."
“HA! We have a sense of humor here at MTR, and you win the Review Of The Day award...a fantastic title! We appreciate you shopping with us and we will do our best to meet or exceed your expectations. Thank you!”
"Easy to navigate web site"
“We do our best to make our website as easy to navigate and find your parts as we can, so you can get back to your life. Thank you for the 5 stars!”
"found what i needed need simpler update my husky made by cambell hausfeld ft2912 is now ft2111 i had to call cambell hausfeld to get part number"
“We're glad you found what you needed! Thank you for ordering with MTR and for the 5 star review!”
"i'm so glad i found this place.I was looking for parts for a friend of mines old craftsman compressor .most places including sears no longer have 95 percent or the parts for any of their stuff. The parts they did have were priced outrageously high.I finally ran into this place and they had the exact kit at a good fair price.On top of that they carry parts for A LOT of different brands. It looks like a lot of these parts are interchangeable between brands and these guys know which ones are ,that's a huge plus,thank you bob Ruiz"
“Wow, thank you for the fantastic review Mr. Ruiz! We appreciate it so much. We know that it's more and more frustrating to find parts for a lot of equipment these days, in the increasingly "throw away culture" today. It's easier to buy new. But we don't want to help contribute to the landfill. Again, thank you for giving us your business and for the glowing review!”
"With the correct search criteria, it was easy to find the required product. "
“Thank you for taking the time to post your comments regarding your experience with us. The feedback means a lot to us.”
"Thanks easy, hope it's right, but should be."
“We try to make life easy for you so you can go on with it. Thank you for the 5 stars and for giving us your business!”
"great quick and easy but dont like surveys"
“Thank you for your order and for your business!”
"For a little more money could have bought a new compressor "
“We sell parts for many different brands made by various manufacturers. Some manufacturers have very fair pricing, some are quite high. Unfortunately, there isn't much we can do about this if our base price is already quite high from a particular manufacturer. We always try to price parts that are inline with the competition. For many parts, however, we come in lower than the competition. We know that if parts pricing is too high it's not worth repairing your equipment, so we're constantly trying to renegotiate pricing to make repairing equipment more feasible. Thank you for your feedback!”
"The site is very simple and easy to navigate "
“We try our best to make the website easy, fast, intuitive and clutter-free. Thank you for ordering with MTR!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“Thank YOU! We appreciate you spending your $ with MTR and appreciate the 5 stars!”