"For a little more money could have bought a new compressor "
"The site is very simple and easy to navigate "
“We try our best to make the website easy, fast, intuitive and clutter-free. Thank you for ordering with MTR!”
"You had the parts and ordering was very easy."
“Thank you for the positive review and for giving us your business! We never take it for granted.”
"you had the part I needed at a good price. I can't comment on the shipping or other factors as I have not received the part yet"
“We will ship your order as soon as possible and will notify you when this happens. Also, if a product you ordered isn't in stock, we'll typically drop-ship it directly from the factory so you receive it sooner (unless you chose USPS shipping as manufacturers only drop-ship w/ FedEx). If any product is on backorder, we'll certainly notify you of this as well. Thank you for the 5 stars!”
"i found the site from entering my model number. and the the IPL was perfect and magnified, this old fart could read."
“Thank you for the humorous and positive review! We really put a lot of hours into our site to make it simple, uncluttered and easy to browse.”
"Pricing was good and they had the parts I needed . "
“Thank you for taking the time to post your comments, and for the 5 stars!”
"You have the parts I need to fix my compressor, Thank you"
“We're glad to hear it! Sears is making many parts obsolete, so we've bought all of the parts we can in anticipation of this. We also try to find other suppliers for parts if the manufacturer discontinues them, as many are used on multiple brands' units. It's better than throwing the equipment into the landfill. We appreciate the 5 stars!”
"For better customer service it would have been nice to get a paper manual ($4.95) that could be included in the shipment with the parts, all in one billing process. for convenience purposes.
Thank you!
Larry H."
“Thank you for your great feedback and for ordering with MTR! We don't offer printed manuals, I'm afraid, as typically these are large documents, so we only offer the digital .pdf versions. Thank you for the 5 stars!”
"Couldn't find the belt anywhere but hopefully found it with you guys!"
“As long as you ordered by your model number, the part(s) should fit. Thank you for the 5 stars and for giving us your business!”
"great selection for an old compressor"
“We really do try and offer parts for older, discontinued models, because they generally don't make 'em like they used to. I'm glad we had the parts you needed. Thank you for the 5 stars!”
"very easy to use web site thanks much"
“You're very welcome! Thank you for ordering with us and for the 5 stars!”
"My expectations went very well. "
“Thank you so much for your business and for the positive review!”
"Very quick turn around. "
“We pride ourselves on our fast, accurate shipping. We're certainly not perfect, buy strive to be. We're glad you had a great experience with us, thank you for the 5 stars!”
"Order page said shipped on 9/17. Per FedEx not shipped till 9/23. Received 9/26, so don't believe the website page. "
“We're sorry for the delay in your order. This was simply a clerical error and is NOT typical. Our system showed the part shipped on 9/17, which was inaccurate. The shipping label was created on 9/17 but it didn't ship until 9/23. We have corrected this issue so it doesn't happen again. We are honest about what we do and are not trying to dupe our customers. We're sorry for the trouble in this instance.”
"I needed a part for a husky air compressor model#0300816 but you didn't have that model listed. I searched through your inventory and found what looks to be a similar part so I ordered that one and hopefully I can make it work."
“If you didn't find your model# on our website, then it's a total crap-shoot whether the parts will fit, honestly. We always recommend you order by model# and if you don't we cannot guarantee parts ordered will fit. We don't offer parts for every model out there, which is the case for the 0300816 because this is an unknown imported unit branded "Husky" for exclusive sale to Home Depot. We can't get parts for it. This is not a fault of ours, however. Thank you for the review.”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“We sell parts for many different brands made by various manufacturers. Some manufacturers have very fair pricing, some are quite high. Unfortunately, there isn't much we can do about this if our base price is already quite high from a particular manufacturer. We always try to price parts that are inline with the competition. For many parts, however, we come in lower than the competition. We know that if parts pricing is too high it's not worth repairing your equipment, so we're constantly trying to renegotiate pricing to make repairing equipment more feasible. Thank you for your feedback!”