ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2019-08-18

Bob

"I had a hard time finding parts for my my compressor that I have had since 2005.this is the first issue I have had with it.so I can not complain.could not find a piston ring for it.you guys are the only place that had it that I could find.thanks for having it.you made my wife happy I don’t have to buy a new compressor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2019-08-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“If we can do our part in making your wife happy, well then we've done our job! That's certainly important. Thank you so much for the great review and for the 5 star rating! We're glad to do our part.”


Verified
5/5

2019-08-16

need tube fast

"all good easy to use web page had the part that i needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2019-08-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's great to hear, and thank you for the 5 stars! We'll have your order processed ASAP. If parts are on order, we'll certainly relay this to you.”


Verified
5/5

2019-08-15

Absolutely awesome

"Been trying to find parts for my air compressor no one had them. But these guys did awesome job guys. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2019-08-16
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much! We appreciate the 5 stars and the positive comments! We try our best to offer parts for older units, that no one else carries. ”


Verified
5/5

2019-08-15

Easy to use websi

"Ordering was easy, this should get my air compressor running in no time.
Thanks,
Bob
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2019-08-16
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You're very welcome! We appreciate the compliments and the order, Bob!”


Verified
5/5

2019-08-14

Just what I need.

"I've been looking for parts for my old craftsman compressor, and I finally found someone that had just about all I need. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2019-08-15
A rep from Master Tool Repair, Master Tool Repair, has responded:

“And we thank you so much for finding us and giving us your business, and the 5 star review! We try our best to offer parts that others don't. Again, thank you!”


Verified
3/5

2019-08-14

"It would be better if I could use Paypal so as not to expose my card number on the internet."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2019-08-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We are working hard to offer PayPal, we know our customers find this convenient. Thank you for your feedback!”


Verified
5/5

2019-08-14

Super easy and fast!!

"I loved the experience. It was super easy "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2019-08-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the love and for the 5 stars! We glad we met your expectations.”


Verified
5/5

2019-08-13

Good place to find older replacement parts

"I thought I was going to have to get rid of this air compressor due to the pressure regulator being broken. Trying to finagle new parts on to the old machine was going to be more cost than it was worth. But finding this part really helped me out. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2019-08-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're so glad to hear we had the parts you needed! We try our best to offer parts for parts for most every unit out there, including discontinued models.”


Verified
3/5

2019-08-12

"More pictures of parts would be very helpful. I think I ordered the part I needed, but I’m not sure because I couldn’t see a picture "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2019-08-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We do our best to upload pictures of products whenever possible. We're doing this daily and will continue to. Please give us a call if you have any questions once you receive your product.”


Verified
1/5

2019-08-06

Had the part I needed

"Needed a fixed ring for an old framing nailer and this is the only website that had it. Checkout was a little bit laggy when I tried to purchase, waiting till tomorrow and ordered fine
Just kidding the order was cancelled. I am guessing they could not find the part.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2019-08-07
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're sorry the website seemed to lag for you, sometimes this can happen when there is limited bandwidth. Thank you for sticking with us and ordering!”


Verified
5/5

2019-08-11

Great stuff!! they have what you need, When you need it!!

"Very easy to use site. easy to order and fast, no problems. I'm very satisfied and pleased with MASTER TOOL REPAIR. I wish I would have found this place a long time ago!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services

Rep reply posted 2019-08-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you and we hope that you were able to find what you needed for your unit!”


Verified
5/5

2019-08-11

Air compressor

"Had the exact model that I own. Had the parts and the schematic so I could properly identify them. If it all fits and works properly when I get it installed I will be a very happy customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2019-08-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you! Let us know if you have any issues installing.”


Verified
5/5

2019-08-10

good job

"easy to navigate website ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2019-08-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you, we have worked very hard to make it easy for people to find what they need.”


Verified
5/5

2019-08-09

"i couldn't find anything local for me had to do the web"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2019-08-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“It seems harder and harder to find things locally for some reason. I run into the same thing on a daily basis.”


Verified
5/5

2019-08-09

"i liked it it went well thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2019-08-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Good to hear!”