"You offer reasonable shipping rates"
"I found my product and it was easy to order and inexpensive. "
“That's our goal, exactly that. Thank you so much for giving us your business and for taking the time to comment!”
"Great. Now let me go. lol"
“You have permission to go! But we thank you for your comment and for your order!”
"aaaasssdfgfffffffgghgggfdd"
“Tools excite us too, I hear ya. Thank you for your business!”
"Part was a lot more expensive than I anticipated."
“We're sorry it was pricier than expected, but we remain competitive on all of our parts. Some parts are expensive because the manufacturer simply charges us a premium for certain parts, and to make any profit, we have to mark it up. We always price parts competitively, however, but some parts for certain manufacturers are simply more expensive than for other manufactures. Thank you for your valued feedback!”
"I Need the foam grip for craftsman air compressor 921.16475 horizontal model. The handle is part #28.The foam grip has no part number. The foam grip has to have a hole on each end to slide onto the handle.
I have already ordered your foam grip part #18 and it is wrong. It is for 921.16474 and only has a hole on one end."
“I show part# 093-0031 to be the correct handle grip for your model air compressor (921.16475). This is coming from the manufacturer's parts book so unless there's a misprint in their parts list, that handle grip should work for you. We're sorry if it's different. I may recommend you contact the manufacturer directly at 888-895-4549 so they can possibly find you the correct foam grip, since the 093-0031 you ordered is the correct part for your model (as far as we know).”
"Was able to locate the part that I needed easily. Thank you"
“We're glad to hear it! We've created our site to be very intuitive, fast and simple. You're welcome!”
"You had the parts when others didn't"
“*Pats self on the back*. Thank you for your business!”
"Their web site is great and easy to move around. Their prices are good as well very low when compared to other stores. "
“Competitive pricing and an intuitive website, that's where we think we shine. Thank you for noticing and we appreciate your positive feedback!”
"Very easy to search and complete the order."
“We've updated our new website with a design and features based on our customer's feedback, such as yourself. Thank you for noticing and for ordering with us!”
"Hopefully the parts are what I need..."
“We hope so too! If not, call us at 757-547-8665 and we'll do what we can to find you the correct parts. If you ordered by your model number, parts should be correct, however. Thanks for the comments!”
"needed repair par for our huskey air compressor. We had a hard time finding repair parts. Finally found this website. It was very easy to locate our air compressor and just as easy to find the part we needed."
“Woo hoo, great! We're glad to hear we found the parts for you, and we sincerely appreciate your positive feedback and your business!”
"GREAT LITTLE COMPRESSOR HAVE HAD FOR YEARS . AIR DIAPHRAM TOOK A CRAP. STILL WORKS WANTED TO FIX AND NOT REPLACE. YOU GUYS COME THROUGH. THANK YOU!"
“You're certainly welcome! Thank you for the fantastic review and we're glad we had the part(s) for you! We believe in fixing equipment whenever necessary. It feels a lot more satisfying, doesn't it?”
"First time ordering replacement part."
“And we hope it won't be the last time! Thank you so much for finding us and for ordering with us.”
"Was glad to find parts for this older Sears compressor."
“We offer many parts for older, discontinued air compressors (at least for now!), as we're one of the few outlets online that even carry these parts. Thank you for finding us and for your positive comments!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“Yes we do! We just recently updated our website with cheaper shipping methods and rates, directly caused by the feedback our customers have given us. Thank you for your business!”