"easy and user friendly, had no issues at all. "
"campbell housfeld gives no info on where to find replacement parts for this item . I happen to notice the tab for the pump parts on your diagram section of parts not shown"
“Glad we could help and be your source for parts! If you need any assistance at all please feel free to call one of our helpful sales associates. It sounds like you found what you needed, however. We appreciate your business and feedback!”
"Quick and efficient the graphics were very helpful ."
“We try to include helpful information that will assist you in ordering the parts and installing them. Thank you for choosing us and for posting your feedback!”
"Website is easy to follow. Thought I was getting more of a discount because I ordered 4 parts, but I guess not. "
“We do certainly apply quantity discounts to parts, but not for items on sale. Thank you for your business!”
"Was able to find my parts easly "
“That's our goal. Thank you for your order and for your comments!”
"This Was An Old Thomas Compressor. Cost Re-Built Around $335.00 Re-Build Kit With Shipping Was $155.00. Kit Is Worth The Price."
“We think so as well. Thomas air compressors are some of the best oil-free air compressors in existence so if you can repair it, I would. Thank you for your order!”
"Found your website and glad I did. Easy to find and order parts."
“We like to make life easy for our customers. Fast, clean website and easy ordering, Thank you for your business!”
"had what i needed so i bought it"
“That's logical. Thank YOU!”
"you need to accept paypal payments is more easy a secure"
“There are a lot of fees and loopholes to jump through for a small business setting up PayPal. However, we are entertaining doing this for our customers' convenience. Thank you for the valuable feedback!”
"Easy to do says it all..."
“Simple and easy, that's it. And if you get stuck we have knowledgeable sales associates who can assist who are actually familiar with the product we sell. Thank you for your business!”
"Easy to fill in the blanks. Straight forward. Ware would I find promo codes? "
“Promo codes pop up in the checkout process for first time buyers. In addition, we offer quantity discounts on nearly every product. Thank you for taking the time to post your feedback!”
"I thought I had ordered this already and was wondering where it was but then i didn't get charged and i haven't recieved it so.. i must've... not ordered it.. well.. i hope this works. that'd be just great"
“I'm sorry for the initial trouble with your order, obviously there was a problem somewhere processing your order. This could be for any number of reasons but I can confirm our order process on the website is operating as it should. I'm sure your second attempt went through. If you have any doubts, please call us at 757-547-8665 and we'll confirm for you. Thank you!”
"found a part for cheap tool - thought for sure I would have to discard the tool"
“Lucky you! We're glad to hear you found the parts on our site so you can repair the tool yourself and not throw it out. Thank you for posting your comments!”
"Great shopping web site. Easy to use and easy to navigate."
“You nailed it. Our goal is to make parts easy to find with a very intuitive, simple and easy to navigate website and no-fuss ordering. Thank you for giving us your business and for taking the time to post your review!”
"ok but the price was high"
“Certainly some parts seem priced higher than you would think, but this is due to the higher price set by the manufactures, as some of them have minimum retail figures we must abide by. We always try to be competitive, however. Thank you so much for ordering with us!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“Good for you! We do our best to make this so. Thank you for your business!”