"30 YEAR OLD COMPRESSOR AND YOU HADS THE PARTS. THANKS"
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“Thanks for the excellent comment! We love numbers, they're grand, and it looks like you do as well. TO NUMBERS!!”
"Site was easy to navigate. I wish there were Dewalt 20 volt parts available. "
“I wish there was as well but for many units, if the manufacturer makes them obsolete we have no recourse but to make the parts obsolete as well. Many times we can find third party parts to substitute, but this is rare. Thank you for your compliment and for your order!”
"Easy to read schematics and extremely clear notes on parts and their use."
“Quick and easy is our goal and we've put countless hours into our site to make this so. Thank YOU!”
"First time buyer, so looking forward to getting my part quickly and if everything goes well, I will continue using Master Tool Repair for parts!"
“We hope you do come back! As long as a part isn't on factory backorder it'll process and ship within a day or so. If the product is not in stock in our warehouse, we do everything we can to drop-ship it directly from the manufacturer so you get it quicker. Even if a product is on backorder, we notify you right away. Thank you!”
"Put model number in, parts were easy to find, Prices were cheaper than competitors."
“Easy to find, cheap to buy. Oh, and excellent customer service who know the actual product they're selling. Thank you for the compliments and for ordering with us!”
"I got a compressor from a friend who didn't honestly know it didn't work. It pumped up but you couldn't get it to allow any air out. So after taking it apart and finding the problem I then had to find the parts . I found them on this web site without any issues. Thanks. Now I can start to enjoy the compressor. "
“*Pats myself on the back* Well thank you! We're very happy to hear you found the parts you need on our site. There's nothing better than free tools, even if you have to dump a few bucks in it in order to use it. Happy compressing!”
"Please let me know once shipment has gone through. Thank you."
“Your order did process and go through. We like to think we're easy to work with as well. Thank you for choosing us to order your parts from, we think you'll be pleased!”
"This is my second order from mastertoolrepair and I have found the experience to be very easy. Being able to click on the part I need in the diagram makes this an amazing experience."
“Wow, thank you for the fantastic review! We sincerely appreciate your return business and we hope we continue to meet your expectations. Our goal is to make the process as quick and seamless as possible.”
"It was great thanks! Way to go!"
“Woo hoo, go us! Thank you for giving us your business and for posting your compliments!”
"oo high
shipping to high
"
“We wish we could lower shipping costs further, but FedEx and USPS have set minimum pricing that we can't negotiate much, honestly. We don't make any profits on shipping costs, we only break even. However, we appreciate your business and for ordering with us anyway!”
"Easy site to negotiate and find item, puchase process worked seamlessly."
“That's what we like to hear! We appreciate you so much for ordering with us and we're glad the website and ordering process worked well for you. We try to make things simple for you!”
"First order. Excited to get this compressor back online."
“Welcome to MTR, we're glad to have your business! We feel good about helping our customers fix their equipment!”
"At this point in the ordering stage I am satisfied with your process. However, hopefully the part ordered will fit properly and shipment to me will be prompt which is a part of customer service. Regards."
“You are correct. As long as you ordered by your model or part number, the parts should certainly be accurate. We do our very best to ship promptly and if we don't stock the parts, we always try to drop-ship the product to you directly from the manufacturer's warehouse. You would only wait an inordinate amount of time if the part is on factory backorder, and even then we'll inform you ASAP if this is the case. Thank you for your feedback!”
"easy to use web site with good diagrams"
“We do our very best to make the site (and experience) simple, intuitive and fast, so you can order your parts and get on with your life. Thanks again!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“That's great to hear! We're glad to help you get your old compressor going again, because there's nothing like the satisfying feeling of repairing old equipment. Thanks again!”