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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2017-12-05

Very good prices, in stock items ship fast

"I have purchased repair parts form this company before, always in stock and ships quickly."

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Rep reply posted 2017-12-06
A rep from Master Tool Repair, Master Tool Repair, has responded:

“It's great to see you return to shop with us, so thank YOU! We do what we can to keep popular parts in stock to ship quickly.”


Verified
5/5

2017-12-05

Parts for ALL

"I have a 20-3- year old Campbell Hausfeld compressor MADE IN USA nad needed a cooling fan. I'm pleasantly STUNNED I was able to fine a replacement!!!"

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Rep reply posted 2017-12-06
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're very happy you found the parts you needed! Thank you for ordering with us!”


Verified
5/5

2017-12-03

"easy to find part. too expensive"

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Rep reply posted 2017-12-04
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for ordering with us and for your feedback! It's true that we keep our prices very competitive, but there are certain parts that are still quite expensive. These are usually exclusive parts to a particular manufacturer and our cost is typically very high to begin with, so this may very well be the case here. Thank you once again!”


Verified
5/5

2017-12-02

Easy Peasy

"Easy way to get my parts for my air compressor and very reasonably priced."

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Rep reply posted 2017-12-04
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Easy and affordable, with above average customer service...that's our calling card. Thank you for your business and for taking the time to comment!”


Verified
5/5

2017-12-01

"I am first time customer and found this site to be very user friendly and the cost is very reasonable."

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Rep reply posted 2017-12-04
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate you so much, as we know you have other options out there. We do our best to do right by out customers and I'm glad we succeeded here. Thank YOU!”


Verified
4/5

2017-11-30

Needed an unloader valve

"Somewhat difficult to find the part if you don't have a model number or the model number is gone from the air compressor. Once I found the picture of my compressor, it was smooth sailing from there."

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Rep reply posted 2017-12-01
A rep from Master Tool Repair, Master Tool Repair, has responded:

“It is best to find parts by make and model as you can know for a certainty that parts will fit, but if not there are always other means to find the parts you need. Photos, specs, and the knowledge we have on our product will get you there. Thanks for ordering with us and for taking the time to comment!”


Verified
5/5

2017-11-30

"Quick and helpful response to question emailed to Master Tool Repair's customer service. "

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Rep reply posted 2017-12-01
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the compliments and for ordering with us! Prompt (and helpful) customer service is something we greatly pride ourselves on.”


Verified
5/5

2017-11-30

waiting for parts

"It was very nice to find the part we need for our Craftsman air compressor. It was easy to find, the detailed diagram is a live saver!"

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Rep reply posted 2017-11-30
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're happy to know you had a great experience with us! Thank you for taking the time to post your comments!”


Verified
5/5

2017-11-29

Perfectly Happy

"Prices were great good easy to use site!"

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Rep reply posted 2017-11-29
A rep from Master Tool Repair, Master Tool Repair, has responded:

“I couldn't have said it better myself. We appreciate your business and for taking the time to comment!”


Verified
5/5

2017-11-28

Quick and easy

"Very easy to find what needed .Check out was quick"

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Rep reply posted 2017-11-29
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's what we're aiming for. Thank you for choosing us to order with and we hope to see you next time!”


Verified
5/5

2017-11-28

good so far

"Easy to place order for exactly what I was looking for. The price was very good. I hope the quality equals the original."

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Rep reply posted 2017-11-28
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for ordering with us and commenting on your experience! We believe you will be satisfied with the part(s) purchased and if you have any questions, please don't hesitate to contact us by email or by phone.”


Verified
5/5

2017-11-24

easy to order

"looking for easy and quick shipping"

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Rep reply posted 2017-11-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We'll certainly do our best to get your order processed and shipped ASAP. Thank you for choosing us to order with!”


Verified
5/5

2017-11-22

"easy to find what need and the price is ok"

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Rep reply posted 2017-11-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for ordering with us and for taking the time to post your comments!”


Verified
5/5

2017-11-21

easy to found parts. easy process

"Good service. It is very easy to find what I need and the whole process is very smooth."

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Rep reply posted 2017-11-22
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the great compliments and for taking the time to comment! We try our best to make sure your experience is top-notch, from our dedicated customer service to our intuitive website.”


Verified
5/5

2017-11-21

Deez Nuts

"I wish this stuff was cheaper!"

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Rep reply posted 2017-11-22
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Free would be best, right? We do our best to be competitive and believe we are. Thank you for your order!”