ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2018-01-26

Great Help

"Cost effective way to make an old air compressor work like new."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2018-01-29
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're so glad to hear you found the parts you needed on our website. It's worth it to repair older equipment because so often it's better than today's equipment. Thank you for the great feedback!”


Verified
5/5

2018-01-24

EXXXXcelent

"great service awwwsome job"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service

Rep reply posted 2018-01-25
A rep from Master Tool Repair, Master Tool Repair, has responded:

“YOU are awesome! Thank you for the great review and we hope to see you back here the next time you need parts!”


Verified
5/5

2018-01-24

Great site

"Easy to find the part I needed and reasonably priced."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2018-01-25
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the compliments! We do our best to offer parts at a great price with great customer service, all on an intuitive, simple website. We appreciate you!”


Verified
5/5

2018-01-24

Cool site

"glad you guys had these parts for my old compressor, I thought I was going to have to buy another one!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2018-01-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“If we can save you from buying a new compressor, our job is done! We appreciate your business, and thank you so much for taking the time to post your comments! ”


Verified
5/5

2018-01-23

"navigating through your page and finding what i needed was very convenient. thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2018-01-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Well thank you! We appreciate your business and for you taking the time to post your comments!”


Verified
5/5

2018-01-22

EASY TO FIND PART

"SMOOTH PROCESS AND EASY PAYMENT "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2018-01-22
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Smooth and easy is our mantra (but that's not all). Thank you for your order!!”


Verified
5/5

2018-01-21

Saving me money!

"Very easy to order parts for my air compressor, I will shop here again. Thanks!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2018-01-22
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Excellent! Thank you so much for the compliments, we'll see you next time!”


Verified
5/5

2018-01-19

"good web site and order completion"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2018-01-22
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate your business and for you taking the time to post your feedback!”


Verified
5/5

2018-01-19

Great experience!

"Hate online orders, but was pleasingly surprised and had a GREAT experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2018-01-22
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Wow, thank YOU for the excellent compliments! This is the best case scenario for us. We try to make our website clear, simple and quick. Thank you for your feedback!”


Verified
5/5

2018-01-18

Parts needed on Island of Guam

"Site easy to use. Found what I needed. Thx."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2018-01-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You're welcome! We thank Guam and thank you for giving us your business!”


Verified
5/5

2018-01-17

compressor

"good stuff great stuff nice stuff"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2018-01-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Good, great and nice? We'll take it! Thank you for shopping with us!”


Verified
5/5

2018-01-16

happy to find air compressor parts

"I was pleased to know that parts were available after sears told be they were no longer available"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2018-01-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We do our best to offer parts for older compressors, and if we find that an OEM part has been made obsolete, we attempt to find a third party option that will replace it. Thank you for your comments and for your order!”


Verified
5/5

2018-01-14

"The website showed my model number when other sellers dfid not"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2018-01-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you! We do our best to display all of the information we can for parts and the models they fit, so you can make an informed buying decision. ”


Verified
5/5

2018-01-13

good easy lookup

"needed parts for brad nailer"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2018-01-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We hop you found the parts for your brad nailer. We make things quick and easy here at MTR. Thank you!”


Verified
5/5

2018-01-13

"i sent 2 email i didnot get response "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2018-01-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“For that I apologize. I'm not sure how your emails were lost or weren't replied to, but we do our very best to answer every inquiry promptly. Please call us at 757-547-8665 if you have any questions!”