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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2016-10-01

"I am filling out this area "

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Rep reply posted 2016-10-03
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Well thank you!”


Verified
5/5

2016-10-01

Thank for everything

"i been looking for this and thank you so much for this part"

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Rep reply posted 2016-10-03
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You are very welcome! I'm glad we came through for you and thank you for giving us a shot!”


Verified
5/5

2016-10-01

"I was amazed at how fast my order arrived. "

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Rep reply posted 2016-10-03
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We like to hear this as we make it a priority to get orders out as soon as possible. Thank you for the compliment and for your business!”


Verified
5/5

2016-10-01

Such a deal,,,

"My experience was smooth and quick, There are so many different model's to choose parts that may fit. my older compressor 660900 may just be unusable with low pressure.
Parts tho were reasonable and shipped quickly.
"


Rep reply posted 2016-10-03
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you very much for your order and for your feedback. We're glad to hear about your positive experience with us!”


Verified
5/5

2016-10-01

Perfect fit

"Ordered a new generic pressure sw and was delighted that it was an exact fit for the OEM that couldn't be found. These people know what they're doing! Arrived early too!"


Rep reply posted 2016-10-03
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for your positive feedback and for ordering with us! We do our best to offer accurate replacement parts for OEM products that may be obsolete and it looks like we came through for you. Thank you once again!”


Verified
5/5

2016-09-27

"Worked as it was supposed to"


Verified
5/5

2016-09-27

Surprised!!!!

"They had the pictures that matched EXACTLY what I was looking for! It was easy to find and I spent minimal time searching for the parts that I needed. It was shipped in the perfect sized packaging and bubble wrapped to minimize the likeliness of damage during our less than fragile shipping methods that are used. The parts arrived faster than expected and in perfect condition. A BIG thank you to the team that ensured that I got the right parts the first time and on time!!!!!!"


Rep reply posted 2016-09-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for the stellar review! We really appreciate your kind words and that you had a great experience with our company. We strive to provide the customer service and delivery that you received for every order. Thanks again!”


Verified
5/5

2016-09-26

got what I wanted

"The exact match to what I needed."


Verified
5/5

2016-09-20

Master service too

"I had to order two different times because of a broken part I had not noticed before, my first and second orders were filled in a timely manner and with no faults in order, shipping or receiving. I would recommend Master Tool Repair, Great service !"


Rep reply posted 2016-09-21
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Your compliments and positive review are very much appreciated. Thank you for taking the time to post about your experience with us and we thank you for your business!”


Verified
5/5

2016-09-16

"Was fast and fit just like new . I would buy from you when I need something.
"


Rep reply posted 2016-09-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for your positive comments and for giving us your business! It's great to know that we earned your return business should you need any parts in the future.”


Verified
5/5

2016-09-12

Compressor Repair

"Parts were just what I needed. It's back up and running. Thanks, Gerry"


Verified
5/5

2016-09-10

Great online Transaction

"Good job, The entire experience was refreshing and very easy."


Rep reply posted 2016-09-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Your positive feedback and compliments are appreciated very much, so thank you! We try to make ordering online very intuitive and simple and it looks like we succeeded here. Thanks again!”


Verified
3/5

2016-09-10

Untimely fix, but fixed

"Minor mistake in shipping caused me to wait a long time for my parts. My order got switched with someone else. Happily they did ultimately fix their problem, but not until I had to request a few times. They did have a part that no one else had, so that was impressive. "


Rep reply posted 2016-09-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We certainly appreciate your feedback, as it helps us improve our services. It's information like this which compels us to always improve and change. Regarding the shipping mix-up, we apologize for that and it should not have happened. I'm glad we made it right for you and in the future we'll do so in a more timely manner. Thanks again for your business and comments!”


Verified
5/5

2016-09-10

Did it again

"As usual Master Toll delivered when no one else could. I have come to count on them to deliver quickly, as well as having the best price"


Rep reply posted 2016-09-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for the positive comments! We love seeing customers come back to us, it means we're doing something right. Your continued business with us is something we value greatly. Thanks again!”


Verified
5/5

2016-09-04

job done

"parts are just what I needed and had no problem replacing them better than having to buy a new machine
"


Rep reply posted 2016-09-06
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for the positive comments and for giving us your business! That's our goal, to help you repair your equipment and save you money. Thanks again!”