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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2016-10-22

right part...no hot air

"very prompt reply regarding the correct selection of air compressor controller by staff"

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Rep reply posted 2016-10-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the compliments and for taking the time to write a review!”


Verified
5/5

2016-10-21

"I was looking for a air filter for a Sanborn air compressor. It is probably 25 years old didn't think I would even find it anywhere. I went to your site and to my surprise everything was there."

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Rep reply posted 2016-10-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's our goal, to offer hard-to-find parts for these older models that nobody else offers. We're glad to hear you found them on our site and gave us the your business. Thank you!”


Verified
5/5

2016-10-21

Easy like Sunday morning

"Quick search online found the part at a reasonable price and checkout was fast. Looking forward to receiving the product and making the repair. Glad I found your site and will definitely look to you for future needs."

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Rep reply posted 2016-10-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's great to hear, thank you for the fantastic review and for the compliments on the website. We hope to see you again in the future!”


Verified
5/5

2016-10-20

GREAT WEB-SITE

"REALLY LIKE THIS PARTS WEB SITE"

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Rep reply posted 2016-10-20
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the compliments!”


Verified
5/5

2016-10-19

"Very detailed drawings with ability to view and select what is needed."

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Rep reply posted 2016-10-20
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate your feedback and are glad to hear you are satisfied with our website. Thank you!”


Verified
5/5

2016-10-18

They made it right!

"After receiving gauges not matching what was listed on the website, Master Tool Repair sent me a label with paid postage for the return of the gauges and refunded my money.
No hassle, just made it right.
"


Rep reply posted 2016-10-18
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Your kind words are appreciated, I'm glad we corrected our mistake and that you're satisfied with your experience. Thank you very much for the great feedback!”


Verified
2/5

2016-10-16

unfriendly website for editing order and terms box checked showed unchecked

"unfriendly website for editing order and terms box checked showed unchecked"

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Rep reply posted 2016-10-17
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're sorry to hear you experienced problems either navigating our website or placing an order on the site. We are testing now to make sure no one else experiences the problems you mentioned here. Again, our apologies for any problems you may have experienced.”


Verified
5/5

2016-10-15

Best yet

"I am always satisfied with master tool repair "


Rep reply posted 2016-10-17
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the high compliments, and for coming back to do business with us!”


Verified
5/5

2016-10-14

help building a new compressor

"very easy site to work with"

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Verified
5/5

2016-10-14

"Great service, I was able to find the park quickly and get it ordered."

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Rep reply posted 2016-10-17
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Fast, efficient and minimal fuss is how we designed our website. Thank you for your positive comments and for your order!”


Verified
4/5

2016-10-14

"password problems first temp. did not take"

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Rep reply posted 2016-10-17
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're sorry to hear you had difficulties with your password and signing in to your account. We are looking into why and if there is a problem we'll have it fixed ASAP. Thank you for your feedback!”


Verified
5/5

2016-10-14

"just what I needed, fast shipping easy to use website."


Rep reply posted 2016-10-17
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're happy to hear you had a great experience with our website, thank you for the positive review!”


Verified
5/5

2016-10-13

"Excellent and easy purchase."

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Rep reply posted 2016-10-17
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for your kind comments and for your order!”


Verified
5/5

2016-10-11

GRRRRRRRRRRRRRRRRRREAT

"All web shopping should be this easy"

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Rep reply posted 2016-10-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's what we like to hear. Thank you for the positive comments, we appreciate your feedback and your business!”


Verified
5/5

2016-10-11

You nailed it.

"Friendly, helpful and delivered on time what more could you want. Oh ya, good price."


Rep reply posted 2016-10-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Glad to hear it! Thank you so much for the great compliments and for giving us a shot. We hope to see you back in the future if you ever need parts!”