"Not the first time I have purchased maintenance parts from them for my three, now four compressors. Excellent turn around time, excellent customer service, cannot be happier that Master Tool is the company I went with.
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"So far so good got all my parts
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"Very easy to maneuver through site."
"I found the parts I needed and ordered them. No more, no less."
“Thank you for your business and for taking the time to leave us a 4-star review!”
"As always, got the correct repair part and very fast shipping. Could not be happier unless it was free!"
“We're glad we could come through for you! Thank you for taking the time to post your experience with us, and for the 5-star review! ”
"Received the correct items and delivered just fine
Notifications were helpful also "
“We appreciate the compliment and the 5-star review!”
"Website was excellent and easy to use."
“Thank you for shopping with MTR and for the 5-star review!”
"Easy to use website,very pleased!"
"Said 2 or 3 weeks because everyone is useless during COVID. All I want is an update as I’m floating customer parts, 1message and 1 email and nothing!"
“We would first like to apologize that you have not received updated information regarding your order. I would be happy to look into this issue for you personally, but was unable to locate your order based on the information provided in the review. We are experiencing delays with our manufacturers as you stated, but we should be able to provide an update on when your order will be received.
Please feel free to reach out to me directly 757-547-8665, my name is Cynthia and I am the Customer Service Manager. I look forward to speaking with you and getting this matter resolved!”
"Good store. Easy to navigate"
"Great experience very easy to use your site "
“We are so glad you enjoyed our site! We do our very best to make our website fast, friendly and intuitive. Thank you for your business and for taking the time to leave us a 5-star review!”
"Belt was as inficated,indicated, well"
“We're very glad to hear you found what you needed for your compressor! Thank you for shopping with MTR and for the 5-star review!”
"The interactive part sheet breakdown was super helpful. I was able to find the exact parts I needed to fix my air compressor with ease. "
"Great and easy will use again for sure "
"This is my first time purchasing from master tool repair. Do I'll have to review later. "
“Thank you for giving us a try! We hope you have a wonderful experience with us!”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“It is our goal to build relationships with our customers, so we truly appreciate your repeat business! Thank you for taking the time to post your experience with us, and for the 5-star review! ”