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Product & services pricing
3.63/5
Chance of future purchase:
3.77/5
Shipping & packaging:
3.88/5
Customer service:
3.63/5
Return/Replacement policy:
3.27/5

Verified
5/5

2021-09-13

Timely and professional service .

"Needs parts for a compressor that I owned . Technical service answered email in a timely and correct manner . Parts were ordered and correct when installed. This for the service supplied in a timely manner . "

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Rep reply posted 2021-09-30
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad we could come through for you! Thank you for taking the time to post your experience with us, and for the 5-star review! ”


Verified
4/5

2021-09-11

Always delivered what I purchased

"Thanks for your great follow up and delivery of parts you sell. Will be a regular customer. Thanks again "

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Rep reply posted 2021-09-30
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the fantastic review! It means a lot to us, so thank you for the compliments– that tells us we're doing something right!”


Verified
5/5

2021-09-10

"Great videos, helped me diagnose my air compressor problem and get the part ordered. "

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Rep reply posted 2021-09-10
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate you and your business! Thank you for taking the time to post your positive comments; we appreciate your review.”


Verified
4/5

2021-09-03

first time user

"setting up account was a little tricky "


Rep reply posted 2021-09-10
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for taking the time to post your experience with us. We apologize that you experienced trouble during the checkout process. We try our best to make the website as user friendly as possible, and I will forward this to our IT department to doublecheck everything is working as it should!”


Verified
5/5

2021-09-01

"Delivered as advertised so why not 5-stars."

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Rep reply posted 2021-09-10
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad we could come through for you! Thank you for taking the time to post your experience with us, and for the 5-star review! ”


Verified
5/5

2021-08-31

Easy to order website. Looks like reasonable pricing

"Would be nice if the schematics for the California Air Compressor 10020C parts, were sharp and clear, like quality CAD drawings (McMaster has this down to a science)."

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Rep reply posted 2021-08-31
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for taking the time to post your experience with us, and for the 5-star review! I will forward this to our website developer for further consideration!”


Verified
5/5

2021-08-26

Quick delivery, product as expected.

"Quick delivery, product as expected."

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Rep reply posted 2021-08-31
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Glad to hear you received the parts quickly, as that is our goal with every order! We appreciate the 5-star review!”


Verified Master Tool Repair Shopper
Verified
5/5

2021-08-26

"Easy to use web site and price is good."


Verified
5/5

2021-08-25

"exactly parts that were needed for Super Snorkel"

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Rep reply posted 2021-08-31
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad we could come through for you! Thank you for taking the time to post your experience with us, and for the 5-star review! ”


Verified Master Tool Repair Shopper
Verified
5/5

2021-08-21

"EASY HOWEVER, SHIPPING IS VERY EXPENSIVE"


Verified
5/5

2021-08-21

Emergency Parts

"The belt on my compressor broke and I will have to use a back-up unit until my new belt arrives....Hurry!"


Rep reply posted 2021-08-31
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We try to get our parts out as quickly as possible! Tracking will be emailed as soon as it leaves our warehouse! Thank you for the 5-star review!”


Verified Master Tool Repair Shopper
Verified
5/5

2021-08-12

Good Service

"Chat worked great to help me get what I needed
"


Verified
5/5

2021-08-09

Great

"Ordered. 3 days later it was there. Excellent "

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Rep reply posted 2021-08-31
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Glad to hear you received the parts quickly, as that is our goal with every order! We appreciate the 5-star review!”


Verified
3/5

2021-08-06

Good parts but wrong for my Home Depot Compressor My Mistake

"Good seller !!!!!!!!!!!!"

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Rep reply posted 2021-08-31
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for taking the time to post your positive comments; we appreciate your review.


Verified
5/5

2021-08-02

Excellent!

"Fast delivery of the parts I needed. One part came defective and they shipped out a new part without any questions. I had it only a couple of days later. Easy to work with at reasonable prices."

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Rep reply posted 2021-08-31
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad we could come through for you! Thank you for taking the time to post your experience with us, and for the 5-star review!”